“This is my second order because I figured the first time was just a one off. The first order wasn’t made with the colors I selected, the company sent over the correct order and then shorted my order. Then took 3 weeks to send the ones they missed, claiming that UPS damaged the order and had to get resent, this was after I reached out asking for it because the tracking number said created but never scanned by UPS. My second order was placed on the 1st of September, got tracking number on the 13th today is the 19th and tracking number still shows created but not at UPS (again like the first order) yet. Lead times say 2-3 days, your website shows an additional 2-3 day for relocating it’s been 13 days excluding the weekends and still don’t have my order nor does the UPS website show it’s on its way. I know sometimes turn around times are exact but just frustrating. I know I’m not the biggest order, dropping loads of cash but I’m still a paying customer.”
“Topp Transfers have been amazing for our small business! We’ve ordered 700+ prints in the last month, all of the have arrived in a timely fashion and are high quality prints! They are great!! Highly recommend!”
“Fantastic transfers...awesome pricing, easy to apply, durable and really fast turnaround! The gang at Topps provides amazing communication and service, couldn't be happier.”
“On my last order, my DTF design needed to be fixed, when it was originally ok according to the website when I uploaded it. I was notified via email, but it was included in my invoice. It was overlooked on my part for about a week. I think errors such as these should be addressed via phone from customer service. The designs were great though. No complaints.”
“Great customer service. Fast production and shipping. I have worked with Topp Transfers on many different projects and never had a bad experience. They are prompt in responding and able to answer any questions that I have. Highly recommended!!”
