Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.67

4.7 Rating 5,756 Reviews

92 %

of reviewers recommend Torque King 4x4

4.7

Based on 5,756 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 16th April 2024

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow shipping. Extremely nice and helpful, but slow”

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Posted 6 months ago

“Paid for expedited shipping and after a week I had to call and find out why my order wasn’t shipped. Although it was apparently due to a back ordered part that I wasn’t aware of ,somehow my order was shipped that day. Had I known that my order wasn’t in stock I would not have paid for the shipping”

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Posted 7 months ago

“Unfortunately the neapco universal joint fit the driveshaft but not the yoke, it came with 3 internal ring caps and 1 external. I don’t know if that is the problem or just the wrong joint, I got a skf joint and it fit perfectly. The yoke did fit the transmission perfectly.”

Torque King 4x4 3 star review on 10th September 2023

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Posted 7 months ago

“Great parts...Not great shipping Don't mind paying for shipping but if it's priority it should be 3 days for your costs.”

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Posted 7 months ago

“Quick shipping and looks like a good quality parts. Read all the write up before buying.”

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Posted 7 months ago

“You never see when people make orders it took a week before I called and you guys didn’t even know I placed an order. I just spent a bunch of extra money for overnight shipping and you guys didn’t even get back to me. The only reason you guys get 3 stars is because your lady on the phone is nice.”

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Posted 9 months ago

“First of all your staff is very friendly and helpful, but I feel like you should get a lot more measurements from the customer before sending out parts. I ordered a Dana 60 1979 ford front axle and rotor assembly and thought this is awesome I finally got the right one after 3 attempts at Napa. Well after getting it all put together and torqued down I went to put the brake caliper back on and realized that the rotor was a 1/2 inch bigger diameter than the original and interfered with the caliper so had to take everything apart and put my old rotor on your hub. It is back together now and working fine.”

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Posted 11 months ago

Hi- I see you ordered a TK4201 1995-1997 hub and rotor kit which contains QU20743 Rotor. For 1979 you need QU20665 rotor.

Posted 10 months ago

“Nice product but they gouged me on shipping. They charged me about twice the actual cost of shipping. I even emailed them before I ordered questioning the shipping cost and the reply was rather generic and non-personal. It was vague to sort of just say we are going to overcharge you and so be it.”

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Posted 11 months ago

Hey Mark, I think you misunderstood what richard was saying in his email. He sent you: "Unfortunately the shipping is very out of control at the time being." yes its very vague but what he is saying is that the cost of shipping in general is outrageous, and has been increasing for some time now. on a side note, have you ordered anything from rock auto lately? they charge quite a bit too and they don't offer free shipping for anything.

Posted 11 months ago

“Fast but sent the wrong part labeled wrong than didn’t have the part I ordered”

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Posted 1 year ago

“I realize my equipment is older but two weeks to gather the items is too long. They could not offer a discount coupon for some unknown reason but the parts man "Rich" suggested something extra would be included in my rather large order, unfortunately nothing extra was sent, not even a lowly sticker. The parts are good quality but the massive price increases in the year that's past since I priced these items is as shocking as any visit to every retailer since the scamdemic started. Sincerely, JB”

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Posted 1 year ago

“At Almost 2 months to receive the part, and I have ordered some other hard to find parts from Torque King, I'm disappointed that the part arrive with the seal lip bent. I do not think it was shipped out like that, it was most likely damaged in transit. Packing department needs to add some more bubble wrap/package protectors. Overall, it sealed the transfer case up, I like that it came with seals and everything. Failed on shipping and part arrive time”

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Posted 1 year ago

“Good service and delivery as projected. Good product. However it did not fit what it was ordered for.”

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Posted 1 year ago

“As a small shop in molalla oregon and a fairly frequent shopper at torque king the last few orders have taken too long to recieve. I have had to call and check up on orders sometimes twice to see when the will be shipped because they have sat in shipping for 2-3 days, I'm sure it's a staffing issue just like everywhere, But communications with customers about when I will have they're job done is very important to me. Thank you guys for quality products to get my jobs done, matt”

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Posted 1 year ago

“Product is good quality parts. The rate is at 3 because I had to call to find out why they're was an issue with my order instead of having some one call/email me about a problem. Wished there was better communication.”

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Posted 1 year ago

“the shipping was outrageous for a tiny part could've easily put it in a bubble wrap mailer and shipped it for a fraction of the cost, otherwise the part was priced fairly and exactly what i needed.”

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Posted 1 year ago

Thats the tough part about shipping internationally, the shipping gets a bit high plus the exchange rate doesn't help 12/27/22

Posted 1 year ago

“It would be nice if you had more components like studs, bolts,steering arms king pins, shims and a diagram for the older closed knuckles axles.”

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Posted 1 year ago

“They took too long to ship my order out and I had to call twice”

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Posted 1 year ago

“Their product was ok. Shipping sucked I payed for shipping when I first ordered and then got another shipping bill after my stuff was delivered. Fucken greasy!!!!”

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Posted 1 year ago

the bill wasn't for shipping, it would have been duties and fees since you are in Canada and we are in the States. The shipping you pay to us pays to get the product to your door, the bill you received would be for duties and any other fees they (not us) decide to charge. There is a note while checking out that indicates that we do not pay the duties.

Posted 1 year ago

“Product was a perfect fit and had everything I needed. Only reason for 3 stars is I think the price was excessive for what I purchased.”

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Posted 1 year ago

Welcome to the truck world, everything cost more than you think because its expensive to make! That flange is discontinued and we have to have it made.

Posted 1 year ago

“Wasn't impressed tool didn't properly fit seal so would go crooked and ruined 1 seal. I had to set with another drive then set it in with torque tool hopefully its correct no leaks.For the money be nice if use 1 tool whole process. Like the rings too thick maybe I had a defect tool would be like crossthreading a bolt.”

Helpful Report

Posted 1 year ago

We contacted Casey for some more information. Unfortunately Casey was using the wrong brand of seal, there is a note on all of our tools that states what brands of seals they do not fit. Most all of our tools do not fit National or NAK seals! Please read the tech notes! Tool would have performed correctly had the correct seal been used, hopefully the seal he installed went in properly but if not we do sell the correct seals.

Posted 1 year ago

Torque King 4x4 is rated 4.7 based on 5,756 reviews