TouchUpDirect Reviews

4.62 Rating 12,252 Reviews
91 %
of reviewers recommend TouchUpDirect
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.40 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

7622 Van Nuys Blvd.

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TouchUpDirect Reviews | 7th July 2020
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Anonymous
Anonymous  // 01/01/2019
PAINT WAS NOT AN EXACT MATCH. I EXPECTED C;OSER. SERVIVE AND DELIVERY WERE GOOD. DISIPOINTED IN THE PAINT.
Service very good but wrong item received....,,, not your fault...we’re ordering a replacement
Thanks
Easy to find what I needed to match the car/
color didn't match, made it look worse
(Jeep) -
Hello Jeffrey,

Thank you for taking the time to provide feedback. I'm sorry to hear that your color didn't match as expected. The good news is, we can fix it as part of our color match guarantee. I'll have one of our support agents reach out ASAP. They can provide expert advice to get your touch up looking great again.

- Lonnie T.
I haven't used it yet but I know it will work.
Exact color match!
(Jeep) -
Was nervous when I first applied, after a few hours drying time, PERFECTION! πŸ†
(Jeep) -
I was able to find the products that I needed with no problem.
They were very fast on responding to my request, and the customer service was outstanding! Great product and great service, would use again and recommend to anyone.
Excellent speedy service first time buyer Paint was 100% match will shop again
(Jeep) -
Different shade. Sticks out like nail polish
(Jeep) -
I was very impressed! Perfect match!
(Jeep) -
I have a 2010 Volkswagen CC and this is my second time ordering Mocha Brown color and Touch up Direct has made a believer out of me. Color match is perfect. I will be ordering for my wife's car. If yiu have any scrapes or scratches get a bottle or can of this product.You won't be disappointed.
Hello Maxwell,

Thank you for taking the time to provide feedback! I'd also like to thank you for your continued support and repeat business - we truly appreciate it. We look forward to working with you again! Please never hesitate to reach out if you need anything.

- Lonnie T.
Easy ordering.
Outstanding service. Mine got lost in transit. TouchUp direct either got it or sent me a new one right away.
Excellent service
The representative was extremely helpful in diagnosing my problem and helping me find a solution! Thank you for your great customer support!
Sent me the the correct color quickly.
Great customer service
Easy site to navigate.
TouchUpDirect is rated 4.62 based on 12,252 reviews