TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sito molto facile da navigare e i prezzi sono ragionevoli.”

Helpful Report

Posted 2 years ago

“Easy procedure, but poor color match.”

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Posted 2 years ago

“10/7/2021 Carina responded to all of my questions and patiently resolved the issues I experienced with the touchup kit. It appeared that the nibs were very dry upon receipt of the kit combined with a somewhat hard material in which the various contents were to have migrated through to the wedged tip.”

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Posted 2 years ago

“THIS PRODUCT IS THE BIGGEST SCAM EVER! DO NOT BUY- GO TO DEALER, or anyone else, AND BUY YOUR COLOR- THIS IS THE BIGGEST WASTE OF MONEY AND TIME. I PAID $56 FOR A 4 PART SYSTEM WHICH I COULD HAVE PAID $24 AT DEALER FOR A ONE PART THAT WORKED.”

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Posted 2 years ago

“Used the tube once then it dried out and nothing comes out. Waste if money”

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Posted 2 years ago

“Order on 9/1/21 and today 9/22/21 still waiting. I track it and find out that the barcode is unreadable. I might request refund and purchae somewhere else.”

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Posted 2 years ago

“Easy to order. Kits make it easy.”

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Posted 2 years ago

“Quick service of an agent and good products. He obviously know his subject matter. Nothing better that great customer service behind their products, paint always is perfect match and easy to apply. Again, great job Don!”

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Posted 2 years ago

“Waiting for two weeks, still no paint.”

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Posted 2 years ago

“Paint did NOT MATCH UP AT ALL! Complete waste of time and money. I ordered Black Sapphire Metalic and what I got was no where near that. Followed instruction to the letter, tried several coats to darken it up, never worked. COMPLETELY DISAPPOINTED, DISSATISFIED and in fact it made it worse. Would not recommend this product at all if you want the exact match.”

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Posted 2 years ago

“You are not providing complete kit to touch up paint for the money you charged. other companies provide complete kit for the same cost.”

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Posted 2 years ago

“This is the second time ordering touch up paint. I anticipate this order will be as my previous order which was an exact match.”

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Posted 2 years ago

“Based on past experiences finding touchup paint, this experience was as surprise from beginning to end. I haven't received the product yet, but the process was terrific.”

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Posted 2 years ago

“Very easy process from beginning to end. Thanks!”

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Posted 2 years ago

“EASY TO USE THE SITE AND PRICES ARE GOOD”

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Posted 2 years ago

“I will what until I get it and use it!”

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Posted 2 years ago

“Website is easy to navigate. They have had every color I have ever needed, and i have had a lot of cars. The colors match original paint colors very well.”

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Posted 2 years ago

“I have used your paints before on a 70 Elcamino but it was just a shade light. Real close but what do you want for a paint being on a car for 20 years. Love your clear coat and primer.”

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Posted 2 years ago

“It would be nice if your buy one get one 50% was good for two different colors. I needed a total of three but could only afford to by two without the additional discount.”

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Posted 2 years ago

“The website was excellent. Selecting my color was very easy and the explanation of the different selections that I had available were very clear.”

Helpful Report

Posted 2 years ago

TouchUpDirect is rated 4.6 based on 13,852 reviews