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TCL Solar Reviews

5.0 Rating 203 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

5.0

Based on 203 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 19th April 2024

TCL Solar 5 star review on 7th March 2024

Rafal Brodzinski & Katarzyna Brodzinska

TCL Solar 5 star review on 7th March 2024

Rafal Brodzinski & Katarzyna Brodzinska

TCL Solar 5 star review on 3rd March 2024

TCL Solar 5 star review on 27th February 2024

Dane & Tracy Porter

TCL Solar 5 star review on 27th February 2024

Dane & Tracy Porter

TCL Solar 5 star review on 13th December 2023

Lee And Tara Stewart

33

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TCL Solar are outstanding, simple as that. Simon was recommended to me by friends who recently had panels installed by TCL Solar. From the first meeting with Simon, who arrived when he said he would, always a good start in my book, to the whole process being completed, with no problems whatsoever, has been exceptional. The installation team proved to be excellent, arrived on time and discussed everything with me before starting and left no trace when they left, a really good job. Aftersales support from David has also been on another level and I would recommend TCL Solar to anyone considering solar panels. Great work, thanks guys.”

Posted 10 months ago

“David and Simon from TCL gave fantastic advice on what set up would be best for our house. They have continued to answer any questions that I have had, before, during and after installation. The solar panels have been up for a couple of weeks and we are really pleased with them. The whole process has been very efficient. I would recommend TCL to anyone who wishes to have solar.”

Posted 10 months ago

“TCL Solar made the whole process very smooth. Their explanations were easy to follow and enabled us to make some good choices. The installation team arrived on time, worked diligently and was extremely helpful and pleasant in explaining how everything worked. Would not hesitate to recommend this company.”

Posted 10 months ago

“Simon and David of TCL Solar have been fantastic. From start of enquiry to aftersales help and care, the experience has been brilliant. It is not very often these days that one can engage a company to carry out works on you're property, who are so thorough and professional all the way through the process. Nothing has been too much to ask, and no question too silly. These guys have been spot on all the way. The installations guys were also spot on in every aspect and again went the extra mile to make sure we were happy. The scaffolding company TCL Solar use are also brilliant. If you want solar panels installed with no fuss, prompt time keeping and a smoothness of process from start to finish, TCL are your people. Ray”

Posted 10 months ago

“Very happy with our recent solar, battery and EV charger installation. Kept informed all the way through from order to installation. Thank you.”

TCL Solar 5 star review on 23rd May 2023

Posted 11 months ago

“Within four weeks of meeting Simon and being introduced to TCL our panels are installed and fully operational with no glitches, problems or other issues. Parts delivered Monday, scaffold erected Tuesday, installation team on site Wednesday, scaffold down Thursday! Job done! Installation team explained function and operation of the system and how to get help or questions addressed if needed. System was monitored by technicians after installation to ensure fully operational. Really good job, thanks guys.”

TCL Solar 5 star review on 19th May 2023

Posted 11 months ago

“An excellent and professional installation. They are a reputable expert in the field who really know their stuff in a trustworthy manner. Worked the extra mile to complete the installation within a day and provided training so we can get the most out of our panels. I would thoroughly recommend TCL Solar.”

Posted 11 months ago

“All through the process everyone took time to explain in easy to understand language- making the process of both understanding what the process involved prior to installation and during the process. We feel confident that this support will continue. Thank you to everyone involved - Simon, David, Matt and Jack”

TCL Solar 5 star review on 5th May 2023

TCL Solar 5 star review on 5th May 2023

TCL Solar 5 star review on 5th May 2023

Posted 11 months ago

“OUTSTANDING…..If we could give more than 5* we would. Simon was recommended to us by friends who also had a very good experience. Simon was easy to understand and when asked about the equipment they would be using he emailed all the product sheets to us that evening. We decided to go ahead and order on 20th March and were given an installation date of 26th April just 5 weeks later!! We were a little bit apprehensive as you hear of some horror stories (Our neighbour being one of them) We needn’t have worried Simon’s brother David called and gave us a breakdown of exactly how it was going to proceed, Scaffolding Mon/Tue, Panels arrive Mon, Battery Tue and it’ll all be installed Wednesday and that’s exactly what happened and the scaffolding was all gone by the following Monday. It’s up, we’re saving money and making money. So happy with the service from these guys and their teams and would highly recommend to anyone.”

TCL Solar 5 star review on 3rd May 2023

TCL Solar 5 star review on 3rd May 2023

TCL Solar 5 star review on 3rd May 2023

Posted 11 months ago

“The previous owner of my house had solar panels installed by TCL Solar. I was informed that the panels were not working to full capacity and that I should arrange to have a service/maintenance check carried out. I contacted TCL and spoke to David who was extremely helpful and he explained that there's little or no maintenance required other than having the panels cleaned when needed. He then proceeded to talk me through a checklist and we discovered that my meter was not working correctly. This was due to a previous power cut or surge that I wasn't aware of. I would recommend TCL Solar to anyone, especially those who value a professional and excellent aftercare service. Amazing company even though I wasn't their original customer.”

Posted 11 months ago

“We used TCL Solar for solar panels and battery installation and cannot rate the service high enough. We had a few companies quote for us but Simon was the only person who actually came out and confirmed the installation would work and fit in the property with a full survey of house, loft and electrical locations, others just used a photo from Google maps. They were compatible in price and provided a personal touch before, during and after the install. Simon and David were great offering advice and answers to installs and technical Would highly recommend”

Posted 11 months ago

“Great company to deal with and excellent quality of installation. For a non standard installation in an old house, the electrical work was completed and finished in a very professional manner. All questions regarding the technical proposal were explained fully before contract and supported by 2 staff visits to site, which was very good compared to competitors. Can't speak highly enough about the 2 staff who were on site and completed the job to a very high standard. Good communication from TCL throughout and the job completed on time. Definitely recommend this company..”

Posted 11 months ago

“We had a good half a dozen quotes from various companies ranging from local to national companies. I was expecting a fairly consistent level of estimates and plans for where to place the panels. How wrong I was. Everyone had a "unique" selling point from the strength of the panels, ("you can park a car on our panels" said one salesman), to paying for the installation over 15 years with an interest rate that took the cost to nearly 32K! It was all getting a bit much, to say the least. We began the whole thing by getting a quote from TCL Solar but as we already had all the other companies booked in thought we'd let them all give us estimates and go from there. That turned out to be a complete waste of time in retrospect. TCL Solar gave the best quote that came in slightly under the budget we had and had the best equipment and battery capacity of all the quotations. Not only that but they managed to schedule the installation within 3 weeks of the order, which was great considering that pretty much all the other companies were estimating up to 6 months for delivery and installation! Simon, who came around to do the estimate, was really good. No hard sell, no silly "unique selling points", just a sensible, straightforward estimate for the panels and battery and an estimate on how much a year the plant would generate.....nice and simple. The delivery and installation were just as painless.....the panels, inverter, battery and fittings were delivered on time, and the installers turned up bright and early on the appointed day. They were fast and efficient and distributed the panels over the roof space to optimise for the most sunlight throughout the day. There was no mess afterwards. Likewise the electrician whole installed the inverter and battery and commissioned the whole system. It's all been running for a good 6 weeks now, with no issues, and good output from the system. My wifes mother was interested so TCL Solar did a quote which she went ahead with. I would wholeheartedly recommend TCL Solar, they provide good service, and quality components at an unbelievable price point compared to many of the other solar companies around. If you are looking to have solar installed, for sure get some other companies in to quote, but if you want to save yourself a whole bunch of time and money just contact SImon at TCL Solar.....you really wont be disappointed.”

Posted 1 year ago

“From the first day contacting this company (highly recommended by a neighbour), this company has been great. I never felt pressured into selecting them whilst obtaining other quotes. From that point, we said yes it was all very easy and straightforward. Panels were delivered ahead of installation, scaffolding was erected a few days before and panels were up and working in under a day. More space was needed than I originally thought for the set-up in the garage, battery and control panels. But was installed all neat and tidy and looks really good. Full explanation of how it all works including app set up on my phone to track daily usage. Pannels look good on the roof and don't look out of place. Overall extremely happy and starting to see a difference in my bills!”

TCL Solar 5 star review on 8th April 2023

Posted 1 year ago

“Could not fault TCL solar great service and always at hand if you need to talk to someone many thanks to Simon and David would not hesitate recommending them”

TCL Solar 5 star review on 6th April 2023

TCL Solar 5 star review on 6th April 2023

TCL Solar 5 star review on 6th April 2023

TCL Solar 5 star review on 6th April 2023

Posted 1 year ago

“Excellent service from TCL Solar, from the initial visit and assessment of my needs with straight talking and honest feedback on what best suited my situation. Panels installed speedily, under 6 weeks from initial visit, by very efficient and courteous fitters. Highly recommended. Helpful support at all stages.”

Posted 1 year ago

“Very pleased with the work carried out.Good job done.Iwould recommend TCLSolar. Simon was very helpful he answered all my questions.”

Posted 1 year ago

“Very impressed with our new installation, from the initial meeting to the final works being completed and the follow-up call to check if everything was ok - they were excellent. The kit works brilliantly already and is my new favourite app. So glad that TCL was recommended to us by a neighbour, they made the whole process easy. Fantastic team of installers who worked nonstop to have it installed in a day - highly recommend it if you are considering getting solar and don't forget the battery!”

Posted 1 year ago

“Excellent service throughout. A no-pressure explanation of solar panels and their value. Then great teams for scaffolding, panels installation and electrics with the latter explaining the app and items installed in great detail. Now approaching one month since that, the performance exceeds all expectations so far with even higher hopes for the coming summer. The possibility of an earlier return on our investment also welcome. Thanks to all.”

Posted 1 year ago

“I have recommended TCL to my family for their installation. This company is incredible. From booking the appointment to visit within a few days through to scaffolding being collected, everything went super smooth. The scaffold was put up on Tuesday, solar installation on Wednesday, and the scaffold was taken down Thursday. The installers laid mats at the entrance to the house and took their shoes off. They were professional and just got on with the job. Any mess was tidied up at the end and they even offered to hoover. They did a brilliant job and the system dashboard is easy to use. Thanks, Stefan”

Posted 1 year ago

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TCL Solar is rated 5.0 based on 203 reviews