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TCL Solar Reviews

5.0 Rating 204 Reviews

100 %

of reviewers recommend TCL Solar

Company Reviews

5.0

Based on 204 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

TCL Solar 5 star review on 19th April 2024

TCL Solar 5 star review on 7th March 2024

Rafal Brodzinski & Katarzyna Brodzinska

TCL Solar 5 star review on 7th March 2024

Rafal Brodzinski & Katarzyna Brodzinska

TCL Solar 5 star review on 3rd March 2024

TCL Solar 5 star review on 27th February 2024

Dane & Tracy Porter

TCL Solar 5 star review on 27th February 2024

Dane & Tracy Porter

TCL Solar 5 star review on 13th December 2023

Lee And Tara Stewart

33

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recommended TCL to my family for their installation. This company is incredible. From booking the appointment to visit within a few days through to scaffolding being collected, everything went super smooth. The scaffold was put up on Tuesday, solar installation on Wednesday, and the scaffold was taken down Thursday. The installers laid mats at the entrance to the house and took their shoes off. They were professional and just got on with the job. Any mess was tidied up at the end and they even offered to hoover. They did a brilliant job and the system dashboard is easy to use. Thanks, Stefan”

Posted 1 year ago

“TCL were recommended to us by a work colleague. The website was easy to navigate & had numerous photos of completed installations. From initial contact to ordering, we were looked after by Simon who provided all required information. The scaffolding was erected in a day (front & back) & the installers arrived bringing a blizzard with them! Due to the weather conditions, installation took a little longer than planned BUT I cannot fault their efforts in such dreadful weather conditions. Everyone was friendly & appreciated the hot drinks provided. The system is now fully operational & we have been really impressed with the entire process & everyone involved & all in under 5 weeks! I would be more than happy to recommend TCL in the future. Big thanks to all involved!”

Posted 1 year ago

“I just had my Solar PV + battery + Ev Charger installation completed today. I can not believe that one month ago I was still thinking if this was the right thing to do. TCL Solar has come highly recommended by some friends and after very few days after the inquiry Simon came to my property to have a good look and to advise what would be best for me. Simon was very friendly, took the time to understand my requirements and produced a quote the next day. From when I accepted the quote things have gone really fast and Simon and David have always kept me informed of every step or decision to be made. Today Matt has come with the installation team and executed a very nice installation, all cables are tidy and hidden where possible (I was impressed that Matt managed to hide the big cable completely from the inside of the house which I thought was not going to be possible). I am looking forward to start saving on my bills and help to reduce CO2! Thanks TCL Solar team, I will not hesitate to recommend you to my friends, you really make switch to solar as easy as it can be!”

Posted 1 year ago

“We are very pleased with our solar panel installation. Simon and David were very professional, and helpful and the whole project was completed from specification and design to installation and commissioning efficiently and in a timely way. The project was priced very competitively. There was, and continues to be, outstanding customer service and after-sales support. We would happily recommend TCL Solar Ltd.”

Posted 1 year ago

“Just have no words… Outstanding service! After a long period of searching and my requests from various other companies for an on-site valuation, only TCL Solar did not refuse to help me and it turned out to be the best choice. The valuation went smoothly and I can honestly say that I was offered a very attractive package and professional advice. After a short period, teams appeared that provided equipment, scaffolding and installation began. From that moment I had the pleasure of dealing with a professional, helpful and knowledgeable team. I would recommend TCL Solar 100% +++”

Posted 1 year ago

“Exceptional support from Dave from the initial contact to completion. Dave was on site many times ensuring all went well and making sure I was happy with how things were going, I could not have asked for more. We had 14 panels, a 9.5kW battery, a car charger and a solar diverter fitted. The team involved were very professional throughout. Matt the electrician made sure everything was as we wanted it. The roofer Mike noticed I had a few broken roof tiles so when he installed the panels he changed them for new ones. All work was completed to an excellent standard. Matt ensured that the kit had the latest firmware uploaded, was fully commissioned and explained to me. He also made sure that the apps for the kit were working correctly on my phone. Once completed the team removed all rubbish and fully cleaned up after themselves. Excellent workmanship. On completion, Dave came around to do the SEG application and to make sure I was happy with everything. In addition to this, he has done ALL of the relevant paperwork. There were no additional charges for anything either. The price I was quoted (very competitive) was the price I paid. I am very happy with how it all went. I cannot recommend Dave and his team highly enough. Professional, honest people; quality workmanship, and support throughout at a very good price.”

Posted 1 year ago

“I was recommended to speak with TCL Solar from my son and daughter-in-law. They had there solar system installed 12 months ago. I wanted to wait one full year to see the actual amount they saved. I have to say I’m very impressed with how much they saved off their yearly bill. I can see why they used TCL Solar for the installation, such a great company to deal with.”

Posted 1 year ago

“I would like to thank TCL Solar for their hard work. It’s great to find a company that genuinely cares for its customers. I will definitely be recommending them to friends and family.”

Posted 1 year ago

“I was very impressed with TCL. Every member of staff I dealt with was very helpful and friendly. Simon came out to do a site survey (which not all companies do), offered a competitive price and within a few weeks the installation was complete. I would definitely recommend the company for a trustworthy and reliable service.”

Posted 1 year ago

“TCL was our preferred choice from five different companies who I asked to quote for our package comprising 20 panels plus inverter and 7Kw battery, two were online and three including TLC (Simon Pearson) made home visits. Prices varied by over 50% from lowest to highest so do shop around and despite a delay from the date of the quotation to our obtaining the required funding they were the only ones to honour their quote without any increases and still maintain their timescale for the work to be completed. In addition where as some companies wanted up to 40% deposit TCL asked for £1000. The whole process was extremely straightforward and completed on the date promised with no issues, Simon kept us up to date throughout and always replied promptly to any questions we raised either by email or by phone/text, something which is rare these days. From the delivery of the panels and batteries the Friday before to their team arriving promptly on Monday morning I couldn't be happier, the team were polite and friendly and the whole installation took just over four hours and we began to see savings on our electricity usage from the moment the system went "live".”

TCL Solar 5 star review on 9th February 2023

TCL Solar 5 star review on 9th February 2023

TCL Solar 5 star review on 9th February 2023

Posted 1 year ago

“I have no hesitation in highly recommending TCL and David + Simon. Both did an excellent job of making me feel supported and listened to. Before meeting Simon (sales chap) I had met with several other companies and been 'told' what I could have, Simon listened and discussed fully all options keeping an open mind and we together agreed on the best solution. TCL's price was by far the best I had and combined with wanting to support 'local and small companies' it was an easy decision to go with them. System (16 panels + battery) was installed easily in a day and the installation guys did an excellent job! 12/10 for all-round effeciency! Richard”

Posted 1 year ago

“Solar panels fitted yesterday on a very windy day. They arrived on time and worked all day in terrible conditions. By the time they were finished it was dark so could not test it, but should be all up and running tomorrow. Simon has been great throughout the whole process. Really pleased with everything”

TCL Solar 5 star review on 2nd February 2023

TCL Solar 5 star review on 2nd February 2023

TCL Solar 5 star review on 2nd February 2023

Posted 1 year ago

“TCL were recommended by a friend and we are very pleased with our choice. Professional and helpful throughout the process, from initial quotation visit, through to install, and completion. Extremely efficient installation. Delighted to see the sun shining and zeros on our smart meter! Definitely recommend TCL.”

Posted 1 year ago

“Re: TCL Solar Panels Excellent & professional Service from quotation to installation. Installation was completed in a day including commissioning and setup. All with very little mess! We would be happy to recommend their service to others.”

Posted 1 year ago

“From start to finish the service received from TCL Solar has been excellent. Communication is prompt and informative. The installation was also seamless. Nothing was a problem. Anyone looking to save money with increasing fuel bills TCL Solar is a great option. Highly recommended.”

Posted 1 year ago

“Love my solar and battery install. Amazing service. 100% recommend.”

Posted 1 year ago

“We highly recommend this company. If you want excellence, honesty and reliability then this is the company to use. Simon explained how the system worked and we didn’t feel pressured at any time to purchase this system. TCL delivered to schedule and the installation team were brilliant, they were hard- working, efficient, polite and left everywhere clean and tidy. They explained how the system worked before they left and also contact numbers should we have further questions.”

Posted 1 year ago

“T.C. L. are definitely the best solar company. We couldn't have found a nicer team anywhere . A very informative introduction with no pushy sales tactics from a genuinely nice guy Simon. The price was competitive and as promised delivered to the exact date. The installation team were extremely efficiently and the workmanship was superb. Would highly recommend to anyone looking for solar.”

Posted 1 year ago

“From our initial contact through to installation, TCL Solar have been brilliant. Simon visited us to scope the project and quote within days of our initial email and we had our install booked a few days later. The install team were polite, thorough and did a great job. Everything was done so neatly as well. They even tidied up after themselves! The panels look great. Highly recommend.”

Posted 1 year ago

“I highly recommend TCL they are a superb company Simon and David are true gentlemen and nothing is to much trouble, there were issues during the install nothing to do with them but they bent over backwards to help, the team that installed the solar panels were first class and again super helpful. A pleasure doing business with them and again thank you gentlemen regards Peter”

Posted 1 year ago

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TCL Solar is rated 5.0 based on 204 reviews