Trade Vehicle Parts Reviews

4.63 Rating 145 Reviews
92 %
of reviewers recommend Trade Vehicle Parts

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Trade Vehicle Parts  5 star review on 18th June 2020
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Anonymous  // 01/01/2019
Upon ordering via phone call the gentleman on the phone seemed to be rushing and wanted to get off the phone. He tried to take my payment details before I was able to say exactly what I wanted to order.
As I ordered at 10:05 (due to the amount of time it took to answer the phone) I had to wait 48 hours for delivery not next day.
When the item were delivered the wrong items were sent. When I call customer services they didn’t care and just ignored the issue. They did send the correct item and assured the incorrect item would be collected.
Today the correct item has now been delivered, but (even though I was promised by two members of staff) the incorrect item has still not been collected.
I still have not received my receipt for the purchase ( they didn’t take any contact details when placing my order (phone or email))
I would not use this company again. Their prices are expensive and the staff don’t care about the customers.
Posted 2 months ago
TERRIBLE CUSTOMER SERVICE. Was told via online chat that the item would fit my vehicle which it didn’t. They did not honour their 60 day free returns policy, they would not send me a returns note. I have had to pay for return shipping. They received the item on the 29 Feb 2020 and have still not given me my money back despite providing all proof of postage. I have now had to go through PayPal resolution to attempt to recover most of my money.
Posted 3 months ago
Bad service. No response on 3 e-mails
Posted 4 months ago
Great company! All the parts came very fast and with good quality, I will use you again xxx
Posted 10 months ago
Trade Vehicle Parts is rated 4.63 based on 145 reviews