Traffic Self Drive Reviews

4.92 Rating 139 Reviews
98 %
of reviewers recommend Traffic Self Drive
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
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01727 875047


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We have used Traffic Self Drive on a number of occasions and found them to be professional & courteous. Having flown half way around the world and with a young child, it is gratifying to arrive to find a representative waiting for us and to direct us through the hire process with ease and helpfulness, and the same support on returning the hired car to them. We are looking to book with them again very soon and look forward to a continued relationship of their service and commitment to our needs.
Posted 3 years ago
We have used Traffic Self Drive twice now and both times we have received excellent service. The pick-up at the airport is a real plus after a long journey especially when travelling with small children. Definitely recommend to family and friends.
Posted 3 years ago
Really great service. Pick up straight from Heathrow terminal, rep was waiting for us. Only had to walk to car park and we were at the car.
Same on the return: rep to collect the car was waiting at the airport, even though I was half an hour early.
So much easier than fiddling about with courtesy buses and reasonable price too
Posted 3 years ago
I have been using Traffic for about four years and am very appreciative of their service. The staff are friendly, efficient and helpful and make the whole process seem easy.
The meet and greet and drop off at the airport save so much time and effort. Changing arrival date, departure date and even vehicle are not a problem. Thank you to all the team at Traffic St Albans.
Posted 3 years ago
We arrived at T5 late at night with a toddler and had to drive an hour to our destination. The last thing we needed was to have to get a bus to collect a car from somewhere outside of the terminal. Traffic Self Drive were great! We were met outside arrivals, they paid for our parking ticket, helped us to our car and very professionally talked us through the workings of the car. We were given a car seat free of charge and the service was excellent. First time we have used then and have just booked them again. So worth the money!
Posted 3 years ago
Been hiring a car annually now for the last couple of years and would not go elsewhere. The cost is very reasonable, and the service unrivalled. From walking through the arrivals hall at LHR with three children and baggage to be driving out of the car park in under 10 minutes is amazing. All communications are speedy and polite, the cars are fantastic, children's seats included, the meet and greet and drop off are amazing. Great service! Thank you. See you next year!
Posted 4 years ago
Great company ,prices , staff and communication between us
Posted 4 years ago
Would highly recommend Traffic Self Drive. Good service, reliable and good value. Will definitely use them again.
Posted 4 years ago
Thank you for your service. It was very professional. Looking forward to using them again in future.
Posted 4 years ago
Great service. Been using them for years now and wouldn't go to anyone else
Posted 4 years ago
The customer service was first class and the van was cheap.
Posted 4 years ago
I've been using Traffic Self Drive for over 3 years now. They always deliver the car to my doorstep the same day I book (always in a panic!), and collect when I'm done. From booking, to delivery, to return, the process is absolutely seamless with super friendly staff. Excellent service at a competitive price means that I really wouldn't want to go elsewhere!
Posted 4 years ago
A decade of personal service and good little cars means I never would consider another provider. Small personal services provide the icing on the cake!
Posted 4 years ago
My feeling is that Traffic Self Drive is the only car hire company I would use when we visit the UK. We have been using your services for about 10 years now and the service has always been so easy and professional, from the booking to being met at the airport, plus the ease of returning the car after. All those we have dealt with at collection time, Paul, Marc and Derrick, have been a credit to your organisation and we are happy to recommend your company to anyone we know who is visiting the UK. We will certainly do that on our next visit.
Posted 4 years ago
If you need to rent a car, these guys are quite simply the best - by far. Forget Avis, Budget and the others, you don't need them. With Traffic Self Drive you will be out of arrivals and sitting in your rental car in about 5 minutes - they will meet you, take you to your car, they pay the parking charge, get you to sign the paperwork and you drive off!! And to return the car they will have a staff member waiting for you at the drop-off zone at the terminal. It really is that simple. And cost-wise, I have always found them very reasonable. I have used them for the last ten years and never had one problem, I would never consider using anyone else.
Posted 4 years ago
My wife and I have used Traffic on a number of occasions now and it has always proved to be a seamless process during booking, picking up the vehicle and then it's eventual return. Staff are cooperative and friendly and no last minute alterations or changes to our schedule have ever been a problem. The price is reasonable and with the high level of service we have now become accustomed to we will not be going elsewhere for our car hire requirements in the future. We like the new website as well which is easy to navigate. Phil and Sylvia Blore - 3 Lagoon Getaways PLC
Posted 4 years ago
The service is friendly and efficient. The best part for us (frequent travelers by air) is the meeting and greeting at Heathrow and leaving the car when you fly out of the UK with your driver. No hassle of getting in a bus to the offices of Avis etc, waiting in line and transferring luggage to bus/off bus/ into car etc.
Great service. Well done!
Posted 4 years ago
I make regular trips from HK to London and having been recommended Traffic Self Drive more than 3 years ago, would never think of hiring a car through anyone else again. I love the personal service: seeing a familiar face to meet me in the arrival hall and again at drop off with trolley ready. The cars are new and updated regularly and pricing is competitive. I highly recommend Traffic Self Drive especially Paul and Mark. Thank you for making my life so much easier.
Posted 4 years ago
I have used this service 3 times over the last couple of years from Heathrow, travelling in and out of UK from NZ. It has worked perfectly every time. Company rep waiting for you on arrival and there when you return, absolutely as arranged. Great cars, good rates, I have recommended this service to everybody.
Posted 4 years ago
Since we first discovered Traffic Self Drive we have not used anybody else for UK car hire. The entire team is friendly and helpful, the cars are reliable and the rates are reasonable. Their airport pick up and drop off arrangements are quick and painless, which is just what you need after a long-haul flight. We have recommended them to friends and family, who have all become regular customers, and none of us has ever had cause to complain. Brilliant!
Posted 4 years ago
Traffic Self Drive is rated 4.92 based on 139 reviews