Transform have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.
“
Transform are a professional company they offer fair prices, detailed consultations and work around your schedule.
”
- Harriet Mceleney
“
No fuss, no hassle, no pressure. Consultations and appointments timely, ALL staff polite and caring. Follow ups efficient and hassle free. Happy to work around busy lifestyles and reasonable prices. I have felt values and well cared for. I have recommended to many of my friends and family, one of which has already had her surgery. Thank you Transform.
”
- Katie Bennetts
“
On the day of the procedure I opted to have Volbella with everything explained including realistic expectations and prices.
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- Hina Khan
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Since sending this letter i received a £200 refund for my disturbed night which i do not feel is a decent amount.
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- Rebecca
“
Poor advice, poor facilities and I was sold a product I didn't need. When I asked for my money back, Transform refused. I have complained and I am waiting to hear back from the head office. I will not use Transform ever again - unless I receive a full refund on the poor service I have received.
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- Alfred Lesurf
“
5 which is Transform policy (I had never been told this even though I had asked at all of my appointments) I was refunded all apart from 250 deposit, a couple of months later I had another test which was 8.
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- Laura Elliott
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Professional and friendly service
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- Sarah E
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Great service all the way through
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- Marlena Szaruga
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Service was great freindly stuff and a great surgeon overall really happy
”
- Danielle Currell