Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,271 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,271 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic!”

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“Easy to place order, shipped quickly, packaged well, arrived on time.”

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“I've been wanting a Mason Pearson brush for a long time. I finally decided I was going to make the splurge but I had so many questions. I'm so happy that I googled and found Tressence, rather than ordering from a well known retailer where prices are inflated and fakes abound. Tressence was able to help me learn which brush was right for me and answered all my questions. Best of all, I saved $50! I absolutely love and treasure my new Mason Pearson brush. It's the finest, most luxurious thing I have ever owned. I never liked brushing my hair because of bad experiences as a child, but now I absolutely love it and my hair is shining and healthy. Even my neighbor asked me what I'm doing different to my hair! It FEELS so healthy and soft! I'm a believer! Thank you, Tressence! Shipping was super fast too!”

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“Omg I love this brush the Quality is outstanding and I will definitely be purchasing more.”

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“This is the most gentle brush that won’t brake my hair. This brush leaves my hair so soft and shiny. My brushes were shipped and received promptly. I highly recommend this brush as well as purchasing them from this highly reliable website. J. Kent”

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“Every item I've purchased from Tresssence over the years has been wonderful, and Howard's been very helpful helping me make sure I end up with the brush or comb which best suits my needs.”

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“Great sevice and the brush is one of I used for years-can't beat a Mason Pearson brush!”

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“Entire experience with Tressence.com best ever! Impressive customer service answered my questions. The packaging noteworthy arrived safely sooner than expected. I love my brush! My hair and scalp does too.”

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“Excellent in-stock selection (Mason-Pearson products can be tricky to find) and delivery was super quick!”

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“My experiences in buying Mason Pearson brushes from Tressence are always wonderful. I have quick shipping, and the product is always what I expect from Mason Pearson. Thanks kindly, Christine”

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“Fast delivery. Item as described. I have ordered from them multiple times with no complications.”

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“Easy to order and item was correct. Earlier two attempts through Amazon delivered the pocket brush (half the price of this one) that the vendor had stuck a sticker on describing this one... for the full price. I did get my money back. This order was perfect!”

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“Thank you Howard for the incredible customer service. He took care of an issue I had with my order promptly and was very understanding. I look forward to shopping here again!”