Triton Cycles Reviews

4.6 Rating 4,060 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,060 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
I Ordered my new bike a GT zaskar carbon elite on the 23rd April I had Email confirmation with delivery date from 29th April to 12th May I phoned a lot of times no answer and emailed 3 times with no reply but I do understand business are with reduced staff and are very busy I Sent another email on the 6th May had an email replay from Cara on the same day to day my bike was ready for dispatch and my bike arrived from from TNT 7th May I would like to thank Cara for sorting my order out and for replying to my emails. 2 weeks from my order to receiving my new bike in these difficult times that we are all experiencing is normal service from most companies at the moment I am happy with this service Just need to put it together now I also had an email from Cara today to confirm my bike arrived and to say have a nice long weekend and happy riding ! Thanks Andy
Helpful Report
Posted 3 years ago
Good price, good delivery, no bad surprise.
Helpful Report
Posted 3 years ago
Very happy, although I can tell someone's used the saddle before me - specks of dirt on the underside. When I sneakily return something I've used, I make sure it's spotless.
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Posted 3 years ago
The product was well manufacturerd but in my opinion was expensive in view of the ease of manufacture required.
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Posted 3 years ago
It's a good website with a great selection of bike's and equipment, delivery was swift
Helpful Report
Posted 3 years ago
After reading how long people had been waiting i decided to cancel my order. My request to cancel the order was accepted and acknowledged straight away and I received my money back the next day. I maybe could have waited but seeing how long ago some people ordered i decided against. But rest assured they are not 'taking your money' they are extremely busy and overworked, and one must be paitient in the current Covid pandemic.
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Posted 3 years ago
Simple et rapide malgré les circonstances de la crise sanitaire actuelle
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Posted 3 years ago
Ordered some mudguards and a light from Triton Cycles, after 3 days the items had not been dispatched so gave them a call and they told me they would be dispatched on the next working day and they will let me know via phone. They did let me know but the actual item was dispatched on that same day. Apart from having to chase them the items were well packaged and delivery was with DPD (which is better than Hermes!) so pretty pleased on the whole.
Helpful Report
Posted 4 years ago
Delivery not on time still waiting arrival for about one month now placed order on 7th April
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Posted 4 years ago
I bought a pair brake levers and a pair of callers. I had a query before I made the purchase which was answered very promptly. The order process was easy and delivery happened reasonably quickly. The initial estimated delivery date was somewhat wrong. The order actually came much more quickly.
Helpful Report
Posted 4 years ago
Take a little longer than other online retailers to ship but overall the service is good and personal when you need to make a return.
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Posted 4 years ago
Ordered and delivered within a few days.
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Posted 4 years ago
Fast shipment and part that meets my expectations. A tracking number for the package would not have been superfluous, the delivery only taking place today Wednesday, April 14. Delay certainly due to the current pandemic.
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Posted 4 years ago
Good service good Communication but think my part was a little over priced
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Posted 4 years ago
Good price fast delivery
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Posted 4 years ago
Quick delivery, good price.
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Posted 4 years ago
Livraison rapide malgré le confinement... Bravo à vous
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Posted 4 years ago
Asked about expected delivery by email and was advised promptly that my son's bike would reach us early or mid this week, and we received the bike today (Tues). Happy with the whole shopping experience, particularly considering the whole Covid19 lockdown situation.
Helpful Report
Posted 4 years ago
Bought a sisl2 spidering and can't fault the service at all. Decent price, warranty, free shipping and emails with post eta. I will be shopping here again. Any free shopping vouchers on the go ? 😀
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Posted 4 years ago
Colis bien protégé et soigné mais du retard sur la livraison .
Helpful Report
Posted 4 years ago
Triton Cycles is rated 4.6 based on 4,060 reviews