Triton Cycles Reviews

4.6 Rating 4,060 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,060 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

Write Your review

Tell us how Triton Cycles made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Product was initially due within 2-3 weeks. After 4 weeks, it had not arrived and worse, there was no communication around the order. Eventually, 10 days later the delivery arrived.
Helpful Report
Posted 3 years ago
web order 134663 23rd may dispatched 25thmay email from DPD 27th advising of delivery, checked tracking same day to be informed can't make delivery..reason no name/number. Various emails between Cara & myself with no solution to the issue up to 6th june when Cara said she would issue a refund that day, since then no reply to my emails. Now the 11th june & still no refund. Very bad business practice. Next step my Solicitor.
Helpful Report
Posted 3 years ago
I’ve placed an order a month ago. The only “service” they provided so far is debit and auto responses on my phone calls and emails.
Helpful Report
Posted 3 years ago
Payment taken, no part delivered, impossible to contact.
Helpful Report
Posted 3 years ago
I've tried to get in contact with triton cycles for over 3 weeks in regards to a missing item from delivery. Still showing in stock on the websitr but no contact or acknowledgement from Triton Cycles. Having now to explore section 75 of my credit card for a refund as have got no where with triton. Customer service and after sales is completely vacant.
Helpful Report
Posted 3 years ago
Stay away, takes your money immediately, ships nothing, does not respond on either email or facebook. Several emails sent! Does not answer the phone when calling. Poor customerservice!!
Helpful Report
Posted 3 years ago
Still waiting for my money back placed order on 19 April all items showing in stock asked for my money back twice by emails after waiting a month still no response and no order received one of the items has now changed status to pre order with expected delivery date august just want my money back
Helpful Report
Posted 3 years ago
sorry but they are truly cheaters, after two months they said they dont have product and even when they refund my money they deducted transportation cost, cheaters cheaters
Helpful Report
Posted 3 years ago
I ordered and paid last month for a component and have emailed this company twice for an update and I've had no response. Now seeking a refund but still not replying.
Helpful Report
Posted 3 years ago
I ordered my component 5 weeks ago and still not received anything, no news from my email...
Helpful Report
Posted 3 years ago
Délais de livraison extrêmement long , aucun suivi , où est ma commande ?!!
Helpful Report
Posted 3 years ago
Took 4 weeks to even hear anything after a couple emails. As soon as I emailed for a refund half an hour later my order was magically dispatched wouldn’t not use again
Helpful Report
Posted 3 years ago
ordered 2 bottles rockshox 3 wt oil on 12/05/20 expected delivery by 29/05/20 now 02/06/20 no sign of delivery
Helpful Report
Posted 3 years ago
Ordered an “in stock” bottle cage on Monday the 25th and got a notification That it got shipped 5 days later. Considering I paid £4 postage on top of a £10 item it’s ridiculous. Could easily have went elsewhere for cheaper but I trusted a name i know and expected speedy service. Got to laugh as it says on the email expect delivery in the next 11 days “really” where is it being shipped from ??? 8 days at the moment now and nothing although I could be waiting over another week according to the email. If you are thinking of ordering from triton don’t expect to get your item fast. My personal advice is avoid and go elsewhere
Helpful Report
Posted 3 years ago
A order a bike since more than one month (it was write "in stock" and it should be sent on 24h) , I send many emails but no answer. It looks like a theft... I have more than 1600 euros into this!!!!! Take my money back!!
Helpful Report
Posted 3 years ago
My order took 16 days to be delivered by courier, it was envelope size that could of been sent by post, communication skills non existent, emails not replied to, no telephone communication, overall a very frustrating experience.
Helpful Report
Posted 3 years ago
Item not arrived yet!
Helpful Report
Posted 3 years ago
I order and paid on the 5/5/20 got email saying it be with me on 22/5/20 it has not come and it now the 1/6/20 I have try calling to none picks up the phone I have email and got no reply back I want my money back now!
Helpful Report
Posted 3 years ago
order placed on 18th April. no movement since then. Sent 2 mails, with no response. Worst experience ever...
Helpful Report
Posted 3 years ago
Placed an order over a month ago was told it was shipped and then told it was cancelled. No replies to numerous emails and calls. Requested refund - no response. Now with credit card company. Avoid.
Helpful Report
Posted 3 years ago
Triton Cycles is rated 4.6 based on 4,060 reviews