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Tropical Fruit Box Reviews

4.9 Rating 4,759 Reviews

97 %

of reviewers recommend Tropical Fruit Box

Company Reviews

Product Reviews

4.9

Based on 4,759 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(786) 758-4787

Location:

1471 NW 21st StMiami, FL 33142
Miami
33142

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Tropical Fruit Box 5 star review on 9th April 2024

Tropical Fruit Box 5 star review on 2nd April 2024

Tropical Fruit Box 5 star review on 2nd April 2024

Tropical Fruit Box 5 star review on 2nd April 2024

Tropical Fruit Box 5 star review on 1st April 2024

Tropical Fruit Box 5 star review on 1st April 2024

Tropical Fruit Box 5 star review on 1st April 2024

1936

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My replacement was also mildewed and rotten. The Durian was also no good. They said they gave me a credit on my account for the Durian. The problem with that is I have to order again just to get the credit. And with me getting all this mildewed rotten fruit why would I want to order again???? The original fruit was rotten when I cut it open and now the replacement was mildewed and rotten. I’m attaching pictures of the replacement.I already sent the original pictures.”

Posted 1 year ago

“Mangoes were good, but super ripe. So much so that they were all brown the day following receipt. Not worth the amount paid. Will order again for other fruit but not these mangoes. Am very familiar with this fruit, but was disappointing to have them delivered so ripe”

Posted 1 year ago

“The pink glow pineapple was as expected however $40 for one pineapple is just outrageous no matter how rare they are this is a food that you consume in a very little time. Not to mention there are half price on other websites.”

Posted 1 year ago

“hello...only 2 out of 5 fruits were in decent sape to eat comfortable the other ones already with lots of black or dark spots...the fruit was was nothing like the pictures shown.”

Posted 1 year ago

“Fruits arrives today but they were not fresh as indicated.”

Posted 1 year ago

“Over Rated”

Posted 2 years ago

“The replacement box was satisfactory. I, still, believe that the cost for the fruit is out of the ballpark, and since they are grown in Florida, I'm not sure why it is so high. All the same, though, you provided a fruit at a cost that I was willing to accept. When it showed with some damage, you were quick to resolve with new, undamaged, fruit. Thank you.”

Posted 2 years ago

“Kumquats and pineapples weren't great Mangos were fantastic!”

Posted 2 weeks ago

Dear PENNY,Thank you so much for taking the time to provide us with your valuable feedback on Tropical Fruit Box. We truly appreciate it! We are delighted to hear that you had a positive experience with us. At Tropical Fruit Box, we strive to ensure our customers are happy with their purchase, and it's fantastic to know we are doing things right. Your kind words motivate our team to continue delivering the best service possible. If you ever have any further questions or need assistance with anything related to our products or services, please don't hesitate to reach out. We are here to help and would be more than happy to assist you. Thanks again for your feedback, PENNY! We look forward to serving you again soon.

Posted 1 week ago

“I love the new presentation. The fruit packet bags, nice touch. It's a welcomed touch.”

Posted 2 weeks ago

Dear Patricia,Thank you so much for your glowing 5-star rating of our Tropical Fruit Box! We truly appreciate your support and continued loyalty as our valued customer. We're thrilled to hear that you love the new presentation of our fruit box. The addition of fruit packet bags is indeed a nice touch that we believe enhances the overall experience. Your kind words are greatly appreciated, and we're glad that this welcomed change has brought you further satisfaction.

Posted 2 weeks ago

“It was excellent”

Posted 3 weeks ago

Thank you so much, RODNEY, for your amazing 5-star rating of Tropical Fruit Box! We really appreciate your support and are thrilled to hear that you found our service excellent. It truly motivates us to continue delivering the best quality tropical fruits to our valued customers like you. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you again and have a fantastic day!

Posted 3 weeks ago

“All I can say is , this is by far the bestest fruit service in the states with exotics to satisfy 😊 😋 your taste buds 😋”

Posted 4 weeks ago

Thank you so much, Gino, for your amazing 5-star rating of Tropical Fruit Box! We truly appreciate your kind words. All I can say is, this is, by far, the bestest fruit service in the states with exotics to satisfy 😊 😋 your taste buds 😋. Thank you once again for choosing us and we look forward to serving you again in the future!

Posted 3 weeks ago

“Soursop was fresh and delivered fast”

Posted 2 months ago

Dear Liz, Thank you so much for your outstanding 5-star rating of Tropical Fruit Box! We truly appreciate your support and loyalty as our customer.

Posted 2 months ago

“I love the golden berries. Scrumptiously delicious! I've ordered the pineapple before and it was also delightfully delicious! FYI, out of a box full of berries, there were only about 10 that were no good.”

Posted 2 months ago

Dear Valerie,Thank you so much for your glowing 5-star review of our Tropical Fruit Box! We truly appreciate your support and are thrilled to hear that you enjoyed our selection. Your kind words have us beaming with pride, and we are delighted to know that our fruits have brought you such joy. We apologize for the inconvenience caused by a few berries that were not up to our usual standards. We strive to provide the highest quality fruits in every box, and we appreciate your understanding. Thank you once again for your loyalty and for being a valued customer. We look forward to serving you again in the future and ensuring your every bite is as delightful as possible! Warmest regards, Tory

Posted 2 months ago

“I used my points to purchase the Hidden Rose Apples box and I am glad I did. These apples are very good and so pretty inside. No two apples taste the same and they vary in color from all pink inside, to pink and white. They taste like apple and strawberry with a hint of pink lemonade. Some are sweet and others are more tart. Everyone should experience these apples! I wish they were available all year long! I'm in love with the Hidden Rose Apple.”

Tropical Fruit Box 5 star review on 31st October 2023

Tropical Fruit Box 5 star review on 31st October 2023

Posted 5 months ago

Thank you, Theresa, for your amazing 5-star rating of Tropical Fruit Box! We are delighted to have such a loyal customer. Your enthusiasm for the Hidden Rose Apple Box is inspiring, and it is truly rewarding to know that you are enjoying the unique flavor of these special apples. Thank you again for your support!

Posted 5 months ago

“I placed an order at 3 am And had fraud alert sent to me by bank I’ve tried calling you and I emailed you”

Posted 7 months ago

“I order these all the time for my father who is originally from Trinidad & Tobago. This fruit isn't always readily available in the area, and it really lifts his spirits to enjoy sweet, Tropical fruit that reminds him of his childhood home. Deliveries are always on time, and fruit is well-picked, ripe and delicious.”

Posted 8 months ago

“The fruit is different, interesting and I like trying different things but I wont be ordering another box of 5-8 pieces of fruit for $170 with shipping.”

Posted 8 months ago

“I ordered Quenepas and got the order pretty fast. Unfortunately the Quenepas were picked too soon and were sour and almost no pulp. I emailed them to let them know and I was surprised how fast I got response. Customer service is fantastic! They said they’d make it right and they will replace my order. Hands down best customer service any customer could have. They will definitely get my recommendation to anyone and everyone. Thank you so much.”

Posted 8 months ago

Alida, we are sorry to hear that there was an issue with your order and want to say thank you for allowing us to make it right. Thank you for supporting our small business!

Posted 8 months ago

“I just want to say THANK YOU—both boxes arrived in good condition. The ice melted, but that’s to be expected. Since I was receiving the tracking notices, I was definitely waiting at my door like a child on Christmas for Santa to drop off my boxes. I am unable to leave a review at this time per Etsy, but as soon as the window opens up, I will definitely upload photos of the care you took in packing these, and how great they were, in terms of condition and deliciousness!”

Tropical Fruit Box 5 star review on 19th July 2023

Tropical Fruit Box 5 star review on 19th July 2023

Posted 9 months ago

Hello Cecelia, Thank you being great customer. We're happy that you received the package in good condition. Thank you for supporting our small business.

Posted 8 months ago

“I received a box of pineapples. One was only ripe on the bottom half, another was way past ripe & had to be trashed. Customer service fixed the problem to my complete satisfaction. 5 stars for customer service!”

Posted 9 months ago

Hello John, Thank you for giving us a chance to make it right. We hope that you enjoyed your fruit. Thanks for supporting our small business.

Posted 8 months ago

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Tropical Fruit Box is rated 4.9 based on 4,759 reviews