Trouva Reviews

4.65 Rating 3,551 Reviews
91 %
of reviewers recommend Trouva
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
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229, Shoreditch High Street, London

Order arrived promptly and was as advertised. Great service
I ordered an item online and it arrived promptly, well wrapped and with a note from the owners. Good service.
best service, love how they take care of the costumer and awesome response
Lovely vase
The transaction was smooth and the item arrived quickly. No complaints
Excellent product and service. Thank you.
This was the first time I had used Trouva & its been a huge success. I managed to find the articles I was looking for, the ordering was easy & my items arrived beautifully wrapped & in super quick time. I'm very keen on purchasing from independent shops - we've got to keep the high street alive.
Quick delivery. Good packaging. Very pleased.
I’m an Amazon addict BUT Trou were just as fast and 30% cheaper on Orla Keily ! Frictionless and swift. Can’t remember who delivered or how long it took. That’s the point isn’t it ? I didn’t notice
First time I've use Trouva, so glad I found it. Lovely products that are original and not your normal high street wares.
I’m in love with this vase!! Super fast delivery and nice packaging. Thank you!!
Beautiful glittery candle and efficient service
Was as good as I’d hoped. Very happy.
Trouva 5 star review on 20th March 2021
It’s the first time I’ve used Trouva and it didn’t disappoint. I managed to find and order a butter dish from The Grey Works and it arrived so quickly and very well packaged. A seamless transaction.
excellent service and very good quality ! I got an ankle boots .I love it !
Two lovely egg cups bought as presents. Perhaps a bit on the big side for your standard egg but no ‘problems’ if a little tissue inserted in base. Beautifully executed and very topical for the granddaughters as they live near the Farne Islands in Northumberland - thank you excellent service
Great range of products and quickly delivered from the independent boutique. It feels good to be supporting high street boutiques at the moment. And the vase is great!
Lovely vase fantastic service
Excellent product, excellent service.
Had an issue in that my chosen product was accidentally listed when it was out of stock at the indie I picked, trouva customer service was excellent and prompt and helped find alternatives, really great service and good to support indies
Trouva is rated 4.65 based on 3,551 reviews