Trouva Reviews

4.65 Rating 3,547 Reviews
91 %
of reviewers recommend Trouva
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Trouva Reviews
Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

229, Shoreditch High Street, London

Very happy customer, I ordered a dandelion paperweight. it arrived very fast with express delivery, packaged beautifully and the quality of the paper weight is outstanding, the dandelion is perfect incased in crystal clear resin, the size is lovely and big, I’m hugely impressed with the quality and would 100% order again. Thank you so much
My wife is really pleased with the dried flowers. She is already using them in a competition.
Excellent fast delivery. Thank you. Wrapping was lovely as well.
Prompted by a ‘Mother’s Day’ inspiration email I bought something, paid for express delivery so that it would arrive on the Saturday in time for the Sunday. This was mid-week and the ordering process gave no indication of any delays. It didn’t arrive until the Monday. Disappointing.
Trouva is a great company that offers a great and quick service and if there is a problem with a product they are swift to act and resolve it and can’t do enough to make you happy and feel in safe hands. Have already got another order in
My order arrived promptly, communication was good. Very good company indeed. Happy to shop at trouva again.
Bought a gorgeous zebra day bag and a matching makeup bag. I love them. They look so classy!
Paid for 1-2 days delivery as was a mother's day gift.
Didn't turn up for 4 days turned up late.
Then turned up broken this is still to be resolved.
Beautiful bottle vases. Just what I was looking for but couldn’t source anywhere else. Fast delivery.
All great- many thanks!
Very nice, lovely colours table runner
Trouva 5 star review on 15th March 2021
Delivered in no time . The gift was beautifully wrapped and just as advertised.
An excellent product at a very good price that arrived very quickly.
Super fast and just what I wanted. Thank you
Great service and my jewellery arrived on date specified.
Completely thrilled with my place mats - fantastic service, and beautifully wrapped
Excellent
Great shopping experience. I found Trouva from a Google item search. Perfect gift ideas which is what I was after. Great communications & prompt shipping & thoroughly impressed with UPS carrier contact too. I’ll definitely use TROUVA again. Many thanks.
Will definitely be using Trouva again, all round quality experience from starting my order right through to a quick delivery
Trouva 5 star review on 14th March 2021
I was a little concerned as i had never used Trouva before but it was easy and my beautiful skirt from a lovely boutique arrived promptly in sustainable packaging- thank you to the boutique for the packaging. Felt like shopping a special boutique on the High Street
Trouva is rated 4.65 based on 3,547 reviews