Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,463 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,463 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from ordering to keeping me up to date to delivery, would definitely recommend”

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Posted 2 years ago

“Still waiting for products to be delivered”

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Posted 2 years ago

“Ordered a beanie hat. Good quality as stated. Prompt delivery”

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Posted 2 years ago

“Arrived fast and in great quality”

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Posted 2 years ago

“Great service, great products. Very happy with my purchases.”

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Posted 2 years ago

“Great product, fast delivery.”

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Posted 2 years ago

“Easy to browse and find interesting items for yourself and as gifts”

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Posted 2 years ago

“Was wanting this item for some now -was very pleased when it arrived”

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Posted 2 years ago

“Beautiful product which arrived ver quickly”

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Posted 2 years ago

“Fast delivery and perfect item!”

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Posted 2 years ago

“This is such a stellar service. An amazing way to get to support small businesses around the globe and discover all kinds of new, special artists and brands. I fell in love with a set of Christmas ornaments being sold at a boutique in the UK. They arrived SHOCKINGLY fast, I was blown away. So excited to put them on my tree! And I'm definitely using Trouva again for more gift giving in the future.”

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Posted 2 years ago

“Ordering was easy and clear. The goods arrived in short time and were good quality as described. I’d use Trouva again as a source if individual independent items.”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“Found the enamel mug I wanted in Julia Davey's boutique. Was easy to place the order and the mug was delivered promptly. Very pleased. Thank you Julia!”

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Posted 2 years ago

“Trouva waited a week to tell me the item is out of stock and it will take a further week for a refund. It’s means not only have I lost out in being able to buy from another company during Black Friday, but also that I risk not getting the item in time for Christmas. Very, very disappointed.”

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Posted 2 years ago

“Just as expected! Great quality and arrived promptly.”

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Posted 2 years ago

“Hi ordered on Black Friday went on tracking today to discover item is out of stock, not heard anything from company explaining what happens next as payment has been taken”

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Posted 2 years ago

“Excellent service I ordered Annie Sloan paint very well packaged super fast delivery lovely little thankyou note I will definitely use this shop again many thanks x”

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Posted 2 years ago

“Very pleased with Garland. Great quality and speedy delivery.”

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Posted 2 years ago

“I ordered two items. One was fine and the other was the wrong thing. I think they had simply run out of what I requested and sent something similar. The person I liaised with at Trouva was very helpful, but ultimately, the experience was disappointing. I heard nothing from the company the items came from.”

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Posted 2 years ago

Trouva is rated 4.6 based on 4,463 reviews