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Trustpilot Reviews

1.3 Rating 2,584 Reviews

7 %

of reviewers recommend Trustpilot

Company Reviews

1.3

Based on 2,584 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

Trustpilot 1 star review on 17th April 2024

78

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My review of EE was taken off, they wanted proof of purchase etc. Which was not relevant to my review. Had no signal for three days where I live other people had the same problem. It was not just me having it. Since then deleted my account with Trustpilot, reviews can be manipulative to make the company really good. In reality it's a different kettle of fish. No platform of any description is not showing genuine reviews, reflecting on the platform who companies paid to have them removed. Not the real picture.”

Posted 3 months ago

“My review about a company was removed without me receiving even a notification. I noticed and provided proof and it was reinstated. The company in question however have a load of fake reviews, they are not validated and use names like 'Happy customer'. In addition there are a load of reviews that are written by persons that work with the company in question. Their own terms of service write that biased reviews are not allowed and that 'if you’re closely associated with, work for, or are in competition with a particular company, you shouldn’t review it'. Despite this, a vast amount of their positive reviews are by people with contracts with the company who are reliant on work from this company and clearly have a vested interest in maintaining good relations. I sent a list of all these reviews; they clearly state in the review where this is the case. I got a generic reply asking me for more information which is exactly what they sent me prior to me sending the list. They sent me a further generic reply indicating again that they had not even looked at what was sent. It is clear that this company pays for additional services and trust pilot absolutely favours them. I have provided them with clear proof their terms are being contravened which they choose to ignore but they are happy enough to immediately remove genuine reviews on companies that pay them for additional services without even notififying the person so they have a chance to respond. Absolutely unscrupulous enterprise that lacks any inegrity, claiming to do the exact reverse of what they actually practice.”

Posted 3 months ago

“Trust pilot are nothing but corrupted SCUMBAGS. They always remove legitimate reviews. What is the point of them even existing? They seriously need investigating”

Posted 3 months ago

“Yh, removes negative reviews; asks for evidence, which you can send, but then doesn't accept the evidence as valid - companies just need to ask for evidence to back up the review and then in my experience, you're on to a loser, as the evidence doesn't have to be accepted”

Posted 3 months ago

“I keep trying to leave a review of Cashplus Bank but oddly Trustpilot keep blocking it stating no evidence. I sent them screenshots and emails too but I fear this company is bought and paid for, so to speak. Very sinister. My opinion was to warn others about this bank and Google reviews of it back me up but not good enough for Trustpilot. Wierd and sinister.”

Trustpilot 1 star review on 22nd December 2023

Posted 3 months ago

“Trustpilot behaves like an arrogant child and will remove your honest reviews even if it is not against the community guidelines because it depends on a flawed system. I cannot trust the reviews posted on it from now onwards.”

Posted 3 months ago

“Trust pilot has removed my review about ee. No signal etc it has been removed.”

Trustpilot 1 star review on 13th December 2023

Posted 4 months ago

“Trustpilot è una truffa, mai avrei creduto. Mi sono fidato delle loro recensioni e ho comprato un iphone 14 pro da una ditta che aveva tutte recensioni positive su trustpilot. La ditta è la tecno-solustore.com di Albenga (ovviamente non esiste ad Albenga), prima si chiamava tecno-solution.com e tecno-solution.org ma cambia ogni volta nome per sfuggire alle recensioni negative su google. Da questa ditta non ho mai ricevuto il mio Iphone pagato regolarmente. ho denunciato il fatto anche alla polizia postale. Metto una recensione negativa su trustpilot e il proprietario della ditta fasulla segnala la mia recensione e via whatsapp inizia a minacciarmi di mettere i miei documenti e dati nel dark web e di creare un sito di pedopornografia con il mio nome se non cancello la recensione negativa. Nel frattempo ci pensa trustpilot a cancellare la mia recensione negativa chiedendomi documentazione che provi il mio acquisto e la truffa. Mando tutto, ordine, screenshot di tutto, comprese le minacce via Whatsapp e la denuncia alla polizia postale. Risultato? mi rispondono che non è sufficiente e quindi non approvano la mia recensione negativa... più di così...e sono pure utente verificato... in seguito vedo che cancellano sistematicamente tutte le recensioni negative segnalate da questo truffatore. Ho provato a rimettere la recensione negativa ma niente trustpilot non l'approva direttamente e lascia sulla pagina di questo truffatore solo le recensioni positive (scritte dal truffatore ovviamente). Truspilot è colluso con i truffatori, non credete a trustpilot!!”

Posted 4 months ago

“Trustpilot is not as transparent as it professed to be… It simply works for companies and not its consumers, because business are allowed to work through their convoluted review requirements claiming false feedback, which allows ratings by customers to be retracted. Something is funny when hundreds of customer’s ratings mirror each other giving a 1 star rating for integrity and performance yet Trustpilot honors them with a 4+ star because rather than taking the obviously reporting pattern by consumers as bad business, they allow the retraction of them raising bottom line ratings.”

Posted 4 months ago

“Trustpilot give this type aspiration.”

Posted 4 months ago

“Full blown RACISTS”

Posted 4 months ago

“شكراً كوتيكس”

Posted 4 months ago

“جد رائع شكرا جزيلا كوتيكس”

Posted 4 months ago

“NoTrustpilot is what they should change their name to. Submitted evidence of my experience and they still removed my review.”

Posted 4 months ago

“Take seconds to remove a review , with 1001 excuses. Try to get them reinstated is more or less impossible, been trying for days. Completely inept & stinks of corporate collaboration. Worse than anyone”

Posted 4 months ago

“I truthfully and accurately reviewed 5 companies (one hotel, one guitar store, two software companies and a printing service) and gave them positive reivews for the most part. Ive had slight issues (price increases, etc) with two of them and i factually called those out. None of my reviews were less than three stars. I got an email from trust pilot not even 30 min later saying my reviews were removed and my account had been DELETED because they think i lied about them. I can easily prove I work with and have been to all of the businesses i reviewed. But because my reviews were not insane, negative and filled with clearly false information, trust pilot removed them. They cant charge the company to improve their rating if they have decent ratings i guess... such a scam. Going to the BBB with this.”

Trustpilot 1 star review on 29th November 2023

Posted 4 months ago

“They removed your review without any sense, doesn't make sense and should not be trusted. Trustpilot is rubbish.”

Posted 4 months ago

“An extremely 1-sided platform that favors the businesses over the clients. They only ever question the negative reviews, never the positive ones, so even the worst of the worst businesses have good reviews according to them. If they don't like even one little thing you say - boom: they take your review down and make you jump through tons of hoops to *try* to get it back on. In short, ironically, don't ever trust "trustpilot" for anything.”

Posted 4 months ago

“B**STARDS You now Support WSOP POKER lYING SCUM ISNT IT FUNNY HOW WE CANT WIN ANY HANDS FAKE PROFILES YOU DONT BLOODY CARE NOT VERY GOOD RATES PEOPLE ONLY SPEAK THE TRUTH 1,3 SUPPORT WSOP POKER A FRAUD FAKE SCAM NOT MANY RECOMMEND IT We not a Fake Fraud Account”

Posted 4 months ago

“Wrote reviews about Google maps, taken off. Even other Google apps again taken off. As trustpilot and Google work together. Any review is taken off straight away. That is why I deleted my trustpilot account, definitely issues. Trustpilot also said it was my software. One of many excuses which suits them.”

Posted 4 months ago

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Trustpilot is rated 1.3 based on 2,584 reviews