Truworths Reviews

“ Was gifted a pair of pants purchased at Kenilworth Center branch, but the size wasn’t ideal, found a more suitable pair at Canal walk branch (style and price differnece) however the purchaser didn’t have the transaction slip any longer. ”

“ Crushed expectations after cancelled order! Ordered a men's fragrance online at a good sale price. Order was just cancelled after a week as they said they no longer had the item. Disgusting customer service support. Will never shop online at Truworth again. ”

“ The price tag was detached from the dress which made it impossible to return the dress or make an exchange. ”

“ I am still waiting for my delivery with this many bad reviews i hope i dont fall in the trap ”

“ When I asked for a refund they refused, with prior knowledge that I didn't have the original receipt in my possession. ”

“ Made a purchase with my Debit card and every time I try to do a return at Truworths Northgate or Randpark Ridge they say they do not have cash. I even phoned in advance and asked them to keep cash aside for me but no joy. Staff say they are unable to refund to my credit card. Will definitely never purchase from Truworths again and will never recommend them to anyone else. ”

“ I recieved a call informing me that one of the items I purchased was no longer available and recieved a refund ,the other item I ordered ,till this day,mind yoi its May now,I have not yet recieved my refund . ”

“ I am very happy with the way my problem was solved I've ordered items online I have had a bit of difficulty but I must say after I emailed my complain the staff was fast on it and made me feel appreciated thank you very much for your fast responses and your apologies and a very great thanks to sibusiso and all customer service agents well done outstanding service and yo the courier siphiwe your a super star you deserve a raise thank you to all very happy customer ieptieshaam moses ”

“ So i was at Truworths eastrand mall and the service there was great but there was a lady who works there her name is Jessica she for me gave splendid customer service she made sure i left the store feeling good about my self and the deeper is that it was genuine kindness.. Thank you sisi ”

“ I was in EarthAddict that is in Highveld Mall in Witbank and I had the great service ever. I stay in Kwagga and I would go shop in that store any day. I was helped by the store manager Lerato and she helped me with kindness and care. I am a happy customer. ”