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TwinkleInTime.com Reviews

5.0 Rating 926 Reviews

100 %

of reviewers recommend TwinkleInTime.com

Company Reviews

5.0

Based on 926 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TwinkleInTime.com:

Our Custom Star Maps are a sentimental keepsake, crafted to help you celebrate all the beautiful moments and milestones in your life. As well as a way to honor the memory of lost loved ones.

Visit Website

Phone:

(619) 331-5828

Email:

help@twinkleintime.com

TwinkleInTime.com 5 star review on 13th February 2024

TwinkleInTime.com 5 star review on 1st November 2023

TwinkleInTime.com 5 star review on 5th October 2023

TwinkleInTime.com 5 star review on 10th June 2023

TwinkleInTime.com 5 star review on 6th March 2023

TwinkleInTime.com 5 star review on 23rd February 2023

TwinkleInTime.com 5 star review on 23rd February 2023

93

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When purchasing a star map , they do not specify that you are only purchase just a digital copy . Even in their confirmation email, it says you’ll get another email when your star map ships . I waited over 2 weeks and when I reached out to customer service they said I had only purchase a Digital copy. When I sent them my confirmation email I explain to them that no where in my confirmation email did it say that I bought a digital copy, it said my order was getting ready to ship out . I paid $35 for this “digital copy” and I had to pay another $30 to go get it printed out . I feel I got ripped off and they did not seem to care . I would not recommend buying a star map from this company .”

Posted 2 years ago

Hi Shell, I'm sorry if you were confused but we have multiple areas where we try to make it very clear when you choose a digital version of the product. 1. When you click on digital version when customizing your star map, we have a large pop up that warns you saying "you have selected the digital version of the star map" 2. It shows on your order confirmation page under the order summary that you have chosen a digital version. 3. You pre-approved the order from your order confirmation page where it specifically says you ordered a digital version. Additionally the coupon code we sent you so you could get a physical print, discounts it so that the price you pay is actually the difference in cost between the digital and the physical print. That way, ultimately you're only paying the same amount you would have if you chose the physical print during the first purchase. Please see cost breakdown below Digital - $35 Print after coupon - $25 Normal Cost of unframed 18x24inch print - $60

Posted 2 years ago

“Awesome delivery time, and great quality.”

Posted 2 years ago

“My map is beautiful and the customer service was incredible. They were very communicative about when my item had shipped and reached out once it was delivered to make sure I was happy. I will be ordering from them again!”

Posted 2 years ago

“I wanted something special for my daughter who is turning 40. I cried when I received this beautifully framed heart shape stars and I know she will also! Thank you again for such a memorable gift!”

Posted 2 years ago

“I received my star map what a beautiful way to memorize the day perfectly done very fast delivery I would recommend highly”

Posted 2 years ago

“They truly provide beautiful star maps! I bought two, one for my own one year anniversary and one for my sisters 3 year anniversary. I am so excited to give them out because I know they will be a huge hit. Thanks guys!”

Posted 2 years ago

“The star map is for our son's 50th birthday which is in November so we don't know his reaction yet but it looks great to us. Well done and quick service.”

Posted 2 years ago

“I got the star map as a gift for my astronomy buff father for his birthday. It was a beautiful high quality print. My dad loved it and hung it on his wall as soon as he got home. Thank you!”

Posted 2 years ago

“Exactly as promised✨”

Posted 2 years ago

“Love the map and the frame is perfect and overall very light to hang.”

Posted 2 years ago

“The star map is awesome. My daughter loved it! My map actually came 1 week early!”

Posted 2 years ago

“Bought this for my daughter for the birth of her first baby. It is absolutely beautiful and exactly how it stated it would be!!! I Definitely recommend purchasing this for any occasion, well worth it!”

Posted 2 years ago

“Wasn’t sure how it would turn out, but it is beautiful. I love how it looks. Plus, it shipped and delivered very quick. I’d advise anyone and everyone to get one for that special moment.”

Posted 2 years ago

“We loved our Twinkle In Time. We have it ready to be hanged in our new home.”

Posted 2 years ago

“I received the poster and it is absolutely perfect!! The quality of it all is outstanding. I could not be happier with the service from placing the order, notification of shipping, and delivery. Definitely will order again in the future!”

Posted 2 years ago

“Our twinkle in time picture is beautiful. I am very happy with the way it turned out.”

Posted 2 years ago

“Such a beautiful poster. Giving to my son for his birthday. I’m sure he’ll love it!!”

Posted 2 years ago

“Received my order in just 3 days after ordering. It is beyond expectations! Beautiful keepsake for my daughter and son-in-law. I know they will treasure it! Keep up the great customer service!”

Posted 2 years ago

“Amazing Map, I will be ordering more for some dates I have. The seller even had suggestions for personal notes. Map is high quality and shipping was a breeze. Thanks Twinkle in Time.”

Posted 2 years ago

“Awesome quality!! I got it as a gift for my boyfriend and he (& myself) absolutely loved it. We received our map within a couple of days from ordering so the shipping was fast :) Honestly these star map posters are awesome gifts for anybody special in your life & I would 10/10 recommend getting one!!”

Posted 2 years ago

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TwinkleInTime.com is rated 5.0 based on 926 reviews