“Went into the Frankston Store with my 12 daughter. She had $10 pocket money and wanted to buy a new laptop case.
We ended up at this $10 table. After spending 10 minutes I the store amd trying to decide she found one, only to go up to the counter for this young girl to ask for $15.
I told her it was on the $10 table and she then told me it was $15 and that they were allowed to advertise this way.
I don’t think so Typo. Have a look at the photo and it very clearly says $10.”
“Appalling customer service on Sunday 17th September at the Exeter branch.
The two girls on the till failed to apply a 10% student discounts when clearly shown valid id.
When challenged on this they concocted an implausible excuse and claimed that they couldn’t rectify the error! The shop is clearly being run by scam artists. Won’t ever be purchasing from that store again!!!!”
“Went to Innaloo & Karrinyup stores on consecutive days & had rude service on both occasions. I bought a stack of storage crates, with a view to purchase more if they worked. I found one was collapsing easily & didn't seem to be clicking strongly into place like the others I bought so I went went this morning to Karrinyup to exchange it & ended up requesting a refund rather than exchange as the staff member was so rude, questioning that it was supposed to collapse (as I already know) not understanding that it was a problem for it to collapse so easily with a light touch if used for toy storage if kids are picking it up & it collapses when they are carrying it around. I actually like the crates but I won't be returning to Typo again & will try another brand version instead.”
“My daughters were in line to enter the store. So they entered. I have realised that I have the card for payment and the lady that works at the gateway branch in Durban refused me entry. She was extremely unruly and is not professional at all. An Indian lady is an employee at Typo at the Gateway branch. I do not know her name but she has a red line on her forehead. She refused me entry to go see to my daughters and pay for whatever they want. She was rude to me and the people that were around witnessed that she is extremely rude to customers. She even went further to tell her co-workers not to serve my daughters.
My daughters love typo but the service is beyond pathetic.”
