Souq.com have a Customer Happiness Grade of A-. Customers love their delivery and refunds and are happy with their customer service.
“
Bought tablet and requested for the same day delivery, paid the service but the package arrive the next day, i think. They only returned half of the money I paid for the expedite service.
”
- Bugs Bugs
“
I am the most satisfied from all companies I hv tried like Amazon, AliExpress.
Souq has quick delivery, the bring your staff directly home even if you have no P.O.Box.
”
- Sandra
“
Souq.com is the first and the favorite online shopping website, they have good prices and discounts, the best thing ins Souq.com is the delivery time, they are too much fast!
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- Ra
“
Souq customer service . But very disappointed by the product I received. Small perfume bottle which was 3/4 empty. I got a refund from Souq.com though. Thanks but this perfume vendor has to be black listed. Otherwise he will do it to others.
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- Suman
“
Great customer care !Me and my husband we shop a lot from Souq.com and if there is anything that we have to exchange or refund is always without any problem from Souq.com side .Thank you souq team for the excellent customer case .Keep it up !
”
- Anonymous
“
Souq customer service . But very disappointed by the product I received. Small perfume bottle which was 3/4 empty. I got a refund from Souq.com though. Thanks but this perfume vendor has to be black listed. Otherwise he will do it to others.
”
- Suman
“
Purchase mobile phone from Souq.com, five to six mobiles i have purchased but all were without Handfree (Earphone) accessories, otherwise price is very reasonable.
Appreciate their quick service too.
As you can see, there is no discription of accessories when you click on spesific phone. So be careful
”
- Afra
“
Bought tablet and requested for the same day delivery, paid the service but the package arrive the next day, i think. They only returned half of the money I paid for the expedite service.
”
- Bugs Bugs
