Souq.com Reviews

Name: Souq.com
Rating: 1.44

1.4 Rating 262 Reviews

9 %

of reviewers recommend Souq.com

Company Reviews

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Metrics

1.4

Based on 262 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i like them they are honest and quick in sending back money”

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Posted 3 years ago

“Souq Customer number Customer care number 8917536658 Xxxxx 8207040203 Customer care number 8917536658 Xxxxx 8207040203 Customer care number 8917536658 Xxxxx 8207040203 Customer care number 8917536658 Xxxxx 8207040203”

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Posted 5 years ago

“Souq.com customer care number 8678058646 Souq.com customer care number 8678058646 Souq.com customer care number 8678058646”

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Posted 5 years ago

“Souq.com customer care number 8678058646 Souq.com customer care number 8678058646 Souq.com customer care number 8678058646”

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Posted 5 years ago

“Souq customer service . But very disappointed by the product I received. Small perfume bottle which was 3/4 empty. I got a refund from Souq.com though. Thanks but this perfume vendor has to be black listed. Otherwise he will do it to others.”

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Posted 5 years ago

“I like them a lot. I have been using them for 6 years and had only small issues.at least they are not like wish.”

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Posted 5 years ago

“I am the most satisfied from all companies I hv tried like Amazon, AliExpress. Souq has quick delivery, the bring your staff directly home even if you have no P.O.Box.”

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Posted 5 years ago

“I always order from souq and have always received them on time and genuine.”

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Posted 5 years ago

“souq.com is the first and the favorite online shopping website, they have good prices and discounts, the best thing ins souq.com is the delivery time, they are too much fast!”

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Posted 5 years ago

“Fast Delivery”

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Posted 5 years ago

“They are efficient and reliable. Especially the product delivery.”

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Posted 5 years ago

“For on time delivery”

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Posted 6 years ago

“Very fast ,good products”

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Posted 6 years ago

“Great customer care !Me and my husband we shop a lot from souq.com and if there is anything that we have to exchange or refund is always without any problem from souq.com side .Thank you souq team for the excellent customer case .Keep it up !”

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Posted 6 years ago

“Excellent service great experience”

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Posted 6 years ago

“On-Time delivery”

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Posted 6 years ago

“They're improving the quality of their services. The shipping price is now cheaper, and the reviews are finally being audited and organized in a more clear way.”

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Posted 6 years ago

“Good for electronics”

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Posted 6 years ago

“They've got a great return policy, and amazing discounts.”

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Posted 6 years ago

“Amazon Middle east & great customer service”

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Posted 6 years ago

Souq.com is rated 1.4 based on 262 reviews