UGG Australia Reviews

Name: UGG Australia
Address: 31-35 Gilbertson Rd, Laverton North, Victoria
Rating: 4.38

4.4 Rating 24 Reviews

83 %

of reviewers recommend UGG Australia

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Phone:

0413813822

Email:

lena@uggaustralia.com.au

Location:

31-35 Gilbertson Rd,
Laverton North
Victoria
3026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After being a loyal customer for four years, I am officially done with UGG. Their "warranty" is a total myth. I’ve reached out multiple times regarding a legitimate issue, only to be met with a warranty department that is dismissive and customer service representatives who are outright rude. It is incredibly frustrating to invest in a premium brand and be treated like a nuisance when you ask them to honor their own policy. If you value your money and expect a company to respect its customers, look elsewhere. They have officially hit the bottom of my list.”

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Posted 1 week ago

“Love my new UGG's. Quality Australian made and super warm.”

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Posted 2 months ago

“Order placed and received in good time with regular tracking details provided. Boots are well made with extra reinforcing around toes as my old ones had worn through after many years (not this company). Size wise I chose within my size range and while the initial feel is tight my experience is that they will(and have) stretched slightly to fit perfectly. If you happen to wear Crocs use their sizing as a guide. They are firm in the calf and although mine are for indoor use would be suitable outdoors with tough non slip sole. Time will tell but very pleased so far.”

UGG Australia 5 star review on 22nd March 2026

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Posted 2 months ago

“A high quality product that arrived promptly. Value for money not withstanding being Aussie made was the clincher. This is not the first time I have purchased this product and it won't be the last. Cheers”

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Posted 2 months ago

“Love my Uggs.”

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Posted 2 months ago

“I recently bought the Classic Ultra Chestnut UGGs and I couldn’t be happier with my purchase. They are incredibly comfortable and the quality is amazing. The genuine sheepskin is so soft and warm, and you can really feel the difference compared to the UGGs USA brand. These feel much more authentic and premium. They’re perfect for everyday wear and keep my feet cosy all day. Definitely worth the price – I’m so glad I chose the real UGG Australia ones!”

UGG Australia 5 star review on 13th March 2026

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Posted 2 months ago

“Just received our second pair of uggs, men’s scuffs and women’s slippers. The sheepskin upper lasts 2 to 3 times longer than most competitors and we love the EVA soles - much more comfy and durable.”

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Posted 2 months ago

“Loving the colour and they are so comfortable. Great for around the house or a quick run to the shop.”

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Posted 2 months ago

“Beautiful comfy egg's and great service”

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Posted 2 months ago

“Very pleased with the baby uggs. Well made and good fit”

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Posted 2 months ago

“We purchased a deluxe baby short wool sheep skin for our daughters baby. We are overall happy with service (communication) and quality of the product. However, the colour is an insipid orange colour which doesn't look natural. We understand that these skins are for babies so toxic free , but the colour doesn't suggest a natural look as a clean sheep wool is more shimmery white.”

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Posted 2 months ago

“Fantastic boots! So comfy”

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Posted 2 months ago

“very impressed with the mens ugg boot for my hubbys birthday and would like to purchase a pair for myself.”

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Posted 2 months ago

“The medical grade sheepskin was purchased for an increasingly chair bound older member of the family to help with preventing pressure sores. It is comfortable and fits the purpose perfectly. Can recommend this product for that purpose.”

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Posted 3 months ago

“Trash quality, trash customer service. Never going to make this mistake again.”

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Posted 3 months ago

“These UGG boots feel like the real thing. Absolute luxury that lasts. Love them.”

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Posted 3 months ago

“Love shopping with Ugg. Great products and fast delivery.”

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Posted 3 months ago

“Beautifully made - BUT - my husband, my brother and I (all the same shoe size), could not even get our feet into the top, at all. So very disappointed!”

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Posted 3 months ago

“We have been buying slippers from UGG Australia for many years because we find them the best.”

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Posted 3 months ago

“The boots I bought on sale are not the size I bought. They are labeled thst size but they are smaller. Same as the last pair I bought on sale. Not happy.”

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Posted 3 months ago

UGG Australia is rated 4.4 based on 24 reviews