“Ordered 2 collars. Delivery took 5 weeks despite advert saying 2-3 weeks. On arrival one of the collars was printed with someone else's name. I complained and the company said they would re-make. Waited another 4 weeks. When the replacement arrived it too was made with the wrong name but there was an additional buckle enclosed with correct details. For me to use this, however, I would have had to unpick the stitching, add the buckle and then re-stitch it!”
“Waiting since March for a collar said it had been lost by courier promised new one , still not arrived they only contact you at night so it isn’t a UK based company , then it was in London and I would get it by 1st June still not here I’m told it was returned but it was never delivered, shocking customer service so who no’s what the next line will be maybe another story , China made not UK that’s why it takes so long ! Won’t ever use them again and I will keep posting negative comments to warn others 😫”
“***** NO PRODUCT RECEIVED AND FOBBING ME OFF ****
Over a month later and no collars received. Customer service are fobbing me off and no sign of any tracking number.”