UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.65

4.7 Rating 2,037 Reviews

90 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.7

Based on 2,037 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff!”

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Posted 3 hours ago

“Excellent service quick to process claim”

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Posted 4 hours ago

“I have always received excellent customer service and prompt refunds for my dental work.”

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Posted 4 hours ago

“I processed an online claim form but used the till receipt in error. I got an email from Mark shortly thereafter advising me of this error and how best to process the claim. Thank you Mark for your guidance.”

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Posted 1 day ago

“Deborah was extremely helpful when answering queries around putting in a claim, she was quick to respond and answered all my questions thoroughly.”

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Posted 1 day ago

“Submitted my claim had an email informing me my claim had been unsuccessful as yes the health care had received my receipt but my name was not visible. So without delay I resent the relevant receipt clearly showing my name to Deborah, within an hour had an email to say it had now been resolved the money would be in my bank within 5 days. Thank you Deborah”

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Posted 1 day ago

“very good customer service and sorted out my problem without any trouble”

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Posted 1 day ago

“Fast decision and easy to claim online. Never had any issue with my dental claims. Would highly recommend.”

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Posted 2 days ago

“Excellent services with no fuss or unnecessary hoops to jump through.”

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Posted 2 days ago

“Claims are easy to make, all on line or by post, the claims are settled quickly with minimum fuss staff are helpful and happy to assist 5 stars every time excellent service thank you”

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Posted 2 days ago

“£35:50 a month and not covered for ear wax removal. Disappointed? Yes I am.”

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Posted 2 days ago

“Ive only just put my 1st claim in today and after a slight hicup its sorted 😊 Many thanks Jeremy coombs”

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Posted 2 days ago

“Sara Leahtleu has been most helpful in quickly responding to queries and assisting with the on-boarding to the plan and understanding how to make claims in a stressful time, so has been much appreciated.”

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Posted 2 days ago

“Very prompt response”

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Posted 2 days ago

“The agent I spoke to was polite, knowledgeable and very helpful”

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Posted 3 days ago

“Honestly this is not worth the hassle”

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Posted 3 days ago

“This is a fantastic service it's just a pity the online portal doesn't work! I've tried on numerous occasions to upload a jpeg file and it says invalid format then converted the jpeg to a pdf format and still won't accept the upload. This needs sorting as otherwise a very good service when phoning customer serbices the lady was able to help me sort my refund really quickly. I usually receive within a couple of weeks. Sometimes in less time than that”

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Posted 4 days ago

“I have been to my dentist a few times more than usual in the last 6 months or w and was charged 70 odd pounds on each visit, I submitted what I thought was the relevant paperwork for each claim, but have not received any repayment as per my membership details, I have in the last few days complained via email and have been given a refund of half of what I’d paid ! I’m seriously considering changing my insurance provider.”

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Posted 6 days ago

“The customer service team were super helpful after my claim was missed.”

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Posted 1 week ago

“Very helpful and informative”

Helpful Report

Posted 1 week ago

UK Healthcare is rated 4.7 based on 2,037 reviews