UK Heat Logs Reviews

4.8 Rating 161 Reviews
97 %
of reviewers recommend UK Heat Logs
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Email:

christian@ukheatlogs.co.uk

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Anonymous
Anonymous  // 01/01/2019
You have the wrong email address
Helpful Report
Posted 8 years ago
Prompt efficient service, due to mild weather not yet used the logs - so lasting well:-)
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Posted 8 years ago
Every experience when ordering Heatlogs has been quick, simple and easy and always done in a very professional way. Only one thing i would say is after having the firelighters for some time now, the hollow spiral ones are nowhere near as efficient as the solid ones, and do take a while longer to get going, so not a fan of them.
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Posted 8 years ago
Good logs, easy to break if needed. good price and burn well.
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Posted 8 years ago
Very friendly and extremely helpful. Delivery on time and when expected. 10/10 Have recommended to friends who have also ordered logs.
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Posted 9 years ago
effective, clean, and long lasting. Excellent
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Posted 9 years ago
excellent service, delivered quickly and a competitive price for a 900kg pallet, dense heavy and dry compressed logs that burn very well, are delivered in 10kg boxes that are easy to stack and store and the box can be used to light the fire, will buy more when these run out and can recommend them. andrew
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Posted 9 years ago
Have been trying to wean ourselves off coal in our rayburn. Tried 3 different'flavours' of heat logs and these ones from Hereford were the best (longest burning, most consistent) and the most local. Throw out a good heat...reaches cooking temp (200 deg) easily One box lasts one day but still use coal to keep it in at night. Disadvantage of course is you have to be around to wack another log on approx every hour. Work very well in woodburners. Unlike wood you need only one at a time and nice and easy to store as in boxes so consistent product however are quite pricey so buy in bulk.
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Posted 9 years ago
Great advice and a free sample helped us decide to buy a palette of Heatlogs. They arrived as promised, with good communication all the way through from order to delivery. They burn well and slowly, mixing well with our dry logs. Our only slight problem was that the palette seemed poorly loaded and had to be offloaded from the lorry by hand: hey - the Heatlogs kept us warm twice
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Posted 9 years ago
Heatlogs are excellent, they're economical and burn to just ashes which can then be used on the garden. I place regular orders and take advantage of the frequent special offers. Ordering in trouble free, any queries are quickly resolved, a phone call is all that is needed, phones are always answered, not numerous button pushing then voicemail. The service from this company is 1st class. I have already recommended them to others who have subsequently placed orders.
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Posted 9 years ago
Very easy to stack away, most convenient to handle, give surprising heat and expand nicely as stated, last a long time, easy to light or break up, little ash, have tested many others on the market and find these to be among the best. Firm is very pleasant to deal with and most helpful with any queries, office keeps you informed as to delivery which is welcome, value wise find these first rate and will use again. All in All a very happy experience and I am glad I found them. Regards ALLAN.
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Posted 9 years ago
Had bought these at Aldi over the past few years for £3.99 per pack but this year they did their own logs which we bought and they were nowhere near as good. Searched for UKHeatlogs and found a great offer on a pallet of logs which worked out even cheaper. Had some issues with the website order but sent them an email and they responded the next day and everything was sorted out and order placed. Order arrived 2 days later. Logs are great. They give out fantastic heat and also last a while. We use them on our wood burner to get it started and also when we need a small boost of heat. The company have been great to deal with as well. Very satisfied.
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Posted 9 years ago
Great product, good value and friendly service. Very hard to beat that package.
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Posted 9 years ago
i have a multi-fuel stove which I run 24/7 for 8-months of the year. I mainly use anthracite as its slow burning and generates a steady heat. I first became aware of Heat Logs through an ALDI promotion. I found that I could use them on top of my anthracite base as a cost effective way of heating my house.. They take some 2-3 hrs to burn through and during that time give a real boost to the heat output of the stove. I usually put 2 into my stove first thing (when i refill with anthracite) and then again early evening. I recently bought a pallet load. They came a good price and prefer using them to my hard wood logs which burn too quickly.
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Posted 9 years ago
Good product, friendly staff and good service
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Posted 9 years ago
Had a good deal, the logs burn really well and delivered on time. Couldn't ask for more. Will buy from again.
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Posted 9 years ago
Hi Keith We do have some good deals on!! Glad your happy with your purchase, look forward to dealing with you again!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs.co.uk
Posted 9 years ago
Excellent product buy with confidence, very helpful delivery driver helped put it where ever I wanted the palette.
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Posted 9 years ago
Hi John Thanks for the review!! Glad your happy with them and the driver was helpful!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs.co.uk
Posted 9 years ago
We love them, very clean to use and leave very little ash. You can also easily break them in to smaller pieces, which make a very nice looking fire.
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Posted 9 years ago
Hi Taff Thanks for the review Taff!! We love them too, glad your happy!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs.co.uk
Posted 9 years ago
Booked a delivery over Christmas, and had the original delivery date brought forward to the 2nd of Jan. Great service. I hope I can catch some of the special offers when I need my next load. The heat logs are a good alternative to logs, not as pretty but they burn much hotter.
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Posted 9 years ago
Hi Michael Thanks for the excellent review, glad your happy!! We have an end of season special on at the moment!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs.co.uk
Posted 9 years ago
Heatlogs are really great, clean, easy to use and give out good steady heat and service excellent
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Posted 9 years ago
Hi Alan Thanks for the excellent review, glad your happy!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs.co.uk
Posted 9 years ago
UK Heat Logs is rated 4.8 based on 161 reviews