“Lovely products which give pleasure every time we use them. Really friendly and helpful staff. The web site is as attractive as the shops, providing a pleasant shopping experience either way.”
“Lovely natural product. I'm so pleased the R&B hair moisturiser. The smell took a little getting used to because it's quite strong but my course hair has become softer and less frizzy. Will definitely order again.”
“I don't know if I've ever dealt with a more customer service oriented company. I had a mishap at the airport with one of my Lush products, and Lush helped me out more than I expected! In fact, they would reply faster than I could get back to them. Awesome job!”
“visited the Hanley store looking for a new shampoo. Staff were so helpful and talked to me about the shampoos enabling me to make a informed desision. I brought a solid shampoo bar and a solid conditioner which have both been working fantastically for me so far .”
“Their products are so fabulous and the scents are divine.
My skin feels so clean and soft and definitely not stripped. Mentally, the scents make you feel calm, happy and really lift your spirits..........the glittery, shimmery, rainbow exploding bath bombs are so much fun to!
xxxxxxx”
“Excellent customer service, helping us to find something within our budget and explaining the different products.
Sometimes the assistants are a little full on when you enter the shop, I would prefer that they give you a minute before approaching you.”
“They were so helpful when it came to customising a gift for a special person, listening to their skin needs and their preferences. They assisted me through the whole process. The service is second to none!”