UK Bathrooms Reviews

Name: UK Bathrooms
Rating: 1.37

1.4 Rating 54 Reviews

9 %

of reviewers recommend UK Bathrooms

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1.4

Based on 54 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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UK Bathrooms 1 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service excellent put my order in received it 2 days later 😀”

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Posted 8 months ago

“Very pleased with our sinks that we ordered a few days late but worth the wait. Recommend to anyone.”

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Posted 2 years ago

“Amazing service”

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Posted 4 years ago

“DId a price match for me, and made sure delivery was on the day I wanted. Even added a product to their website so I could order it.”

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Posted 6 years ago

“Cathy has been helping me out greatly she is very nice and is very professional. She gets back to me quickly and the company overall I like it very much”

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Posted 6 years ago

“Those guys are criminals !!@ somone needs to phone police . Avoid this company. They taking money and dont ship your item”

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Posted 4 weeks ago

“Do not buy anything from this website You will not receive the item. You will not receive refund. You have been warned. I have lost £500+ for something purchased in February. I have been fed lies from customer service agents about a refund. And have been advised on email the company has gone into liquidation and no further support will be given. Terrible.”

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Posted 1 week ago

“DO NOT purchase from this website - they have taken my money and not delieverd my product. The phone number doesn't work. I have emailed 15 times and I am now taking legal action.”

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Posted 1 week ago

“Just like everyone else on here, but the problem is, these reviews don’t show on their website when you order. My first order, payment went through but I got an email stating there was an issue at their end payment gateway so the order had been cancelled and I needed to start again. So wish I’d walked away at that point. It gave them the opportunity to use Easter as an excuse for a longer time frame and once the payment goes through, they are not interested. They give you a vague timeframe much longer than the 3-5 days stated on their website when you order. They don’t answer the phone and you just send one despairing email after another (I do believe these emails are read seeing as their Facebook page has been taken down the day after I highlighted the bad comments on there) I have found the basin unit through another company now who had already delivered the matching cabinet (wish I’d phoned them to begin with as item we required just wasn’t on their website but they are able to get it) So I am demanding a refund now but not confident anyone gets refunds. Taken it up with the credit card company. Never had an experience like this. Will be more vigilant at seeking out reviews in future as none of this is available on their website. They are crooks. Stay away.”

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Posted 1 week ago

“This is another one of those too good to be true companies. I purchased some basin taps and wastes via their website, only to be informed the payment hadn't completed properly and the order was cancelled (I wish i'd left it there). I confirmed that the issue was with their system and once they'd got back to me, i reordered the same items. This time payment was taken and i believed all was well. However, the items have not arrived, they are no longer responding to my emails and the phone number provided just rings through (strange, when i was getting instant responses to my emails, whilst i was making the purchase!). I have now cancelled the order and requested a refund (wonder if i'll ever get it) and will follow up with paypal and my creditcard provider to regain the money. Long story short, stay away from this company! They're a scam!!!”

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Posted 2 weeks ago

“Just to let everyone know COA Living is a business under the same address as UK Bathrooms and I have revived the same appalling service from them. No product after waiting 3 weeks. They have not answered emails, or calls, and their website chatbot doesn't connect to anything. I'm going to pursue with the bank to see what my options are.”

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Posted 3 weeks ago

“Appalling! So called customer service number either doesn’t connect or if it does, a recorded message says that the user is busy… Busy doing what? Robbing people? Received a completely broken item and can’t get hold of anyone. Do not use this company. No response via email either”

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Posted 1 month ago

“Do not touch this company under any circumstances. They refuse to refund my credit card after the bathroom basin was delivered broken. I repeat under no circumstances use the company. The phone No on the website has been disconnected”

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Posted 1 month ago

“They take your money and never deliver your goods. They also never answer phone calls or emails. They have now blocked my number so i am unable to ring them - proving beyond doubt that they purposefully ignore calls. Further action needs to be taken against these criminals.”

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Posted 1 month ago

“Purchased over £3000 bathroom goods, they knew the date required, the order was changed several times due to stock issues, they rarely replied to the many emails chasing them and phone always rings out. Turned out nothing was in stock, and they have been unable to refund my money. I should have researched before I paid, they have hundreds of reviews suggesting their dishonesty. They are unkind and exist by not supplying goods and keeping customers money, apparently by company restructuring. They claim to be Holier than thou, if they are, they will reap what they have sown. They appear to show no remorse and can only exist by what appears to be dishonesty, They claim they refund diligently, THEY HAVE NOT REFUNDED MY MONEY, PAID IN GOOD FAITH. DO YOUR RESEARCH BEFORE PLACING ANY ORDER, THEY OWN THREE COMPANIES, NAMES AND ADDRESSES OF OWNERS AVAILABLE ON HMRC WEBSITE! They had their names removed from my initial review. I GUESS EVERYTHING IS CATCHING UP WITH THEM! My reviews will be removed when my money is refunded!”

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Posted 3 months ago

“Ordered two toilets back in July that were showing in stock, They were never shipped so after a number of weeks I spoke to them and was told a system error/glitch stopped the order going through (even though payment was taken). They then said it would be shiped direct from the supplier and that they would be with me in the next 10 working days. 5 months on from ordering I still do not have the products and they are no longer answerring the phone or emails. Paid via Paypal so now pursuing the money back from them”

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Posted 4 months ago

“As with most other recent reviews, I too was advised that UK Bathrooms were going into voluntary liquidation and were not only not going to supply the £1K plus goods I had ordered but also wouldn't be giving me a refund owing to their financial position, leaving me to have to claim a refund via Section 75 and my credit card company. At that time they were also taking new orders along with customers money and showing the items I'd ordered as being in stock. Now they are saying they are scheduling a "relaunch" in October 2023. In my opinion, the same directors will walk away having suffered minimal, if any, financial losses from the voluntary liquidation and then start up another business, if not essentially the same business but probably under a different name, from scratch and then at some point in the future go into voluntary liquidation again after creaming off customers' money. My advice is don't buy anything from any business who's directors include the same Andrew Dixon Boddy, Graeme Roger Borchard and Peter John Gregg who were the directors of UK Bathrooms. In my opinion, these villains need to kept out of business.”

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Posted 6 months ago

“UK Bathrooms also pose under the names "Ripon Interiors", "Yorkshire Bathrooms and Kitchens Ltd" and "GBB Interiors Group" (and probably others owned under the same directors). https://find-and-update.company-information.service.gov.uk/company/05422380 We ordered and paid for bathroom fittings on 11th Sept and were advised 1- 3 weeks delivery. Received email 10 days later (21st Sept) stating the company was being "restructured" and to be "assured" that the purchase "will be delivered as promised", and to expect "Timely delivery" and "Continued support". I wrote on 28th Sept to check on order and was surprised to be advised they are "unable to fulfill certain orders" and that they are "unable to issue refunds directly", and recommend I initiate a chargeback under section 75 of the consumer credit act. The website is still open, and still taking orders. Take notice people.. this is a scam. It's a group of dishonest individuals advertising cheap goods that they don't have, and haven't any intention to supply.”

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Posted 6 months ago

“DO NOT USE. Company is going into administration under the guise of a "Relaunch". Orders are not being fulfilled, and customers fortunate enough to have paid on a credit card have been told to file a claim with their bank.”

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Posted 6 months ago

“I am waiting for over £5k worth of bathroom fittings from orders made in July and August that had a lead time of 1-2 weeks. I've had so many promises they'll be delivered but it's all lies. I've noticed today they've closed the website to new orders and have said some existing order won't be fulfilled. I don't know where that leave us?”

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Posted 6 months ago

UK Bathrooms is rated 1.4 based on 54 reviews