Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.91

4.9 Rating 1,333 Reviews

98 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,333 reviews


Customer Service
Communication Channels	Email, Live Chat, Telephone

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing customer service”

Helpful Report

Thank you for your feedback!

“Great services no issues”

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Thank you so much for posting your feedback!

“I am overall happy with services provided in timely manner. Customer service is also on point.”

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Thank you very much. We appreciate your feedback!

“Responsive and helpful. Will return for the services. Thanks!”

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Thank you so much for your 5-star rating! We look forward to working with you again!

“very professionally written papers. ordering was not complicated and the writers dig deep into the subject.”

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Hi Agatha! Thank you so much for your feedback and your recommendation! We appreciate it.

“Excellent service”

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Thank you so much! We appreciate the 5-star rating!

“Lizzy was very helpful and catered to my needs when i needed help with an order. Great customer service!”

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Thank you for posting about your positive interaction with Lizzy!

“Ultius provides an amazing service. They provide high quality work and are always on time. I've used their services many times and I have been happy with all of them. I plan on continuing to use Ultius for my needs. Thank you.”

Helpful Report

Thank you for posting your feedback! We appreciate your business, and we look forward to assisting you in the near future.

“Great experience with ultius. Work received on time and they do great jobs always. I would recommend them.”

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Thank you for your feedback and recommendation!

“As a long-time user of Ultius services, I have not needed customer service but on several occasion. I have always received friendly, knowledgeable and useful assistance. Most recently, my inquiries were serviced by Delia S. She clearly understands how significant her efforts are in the customer service process. She was quickly able to find a workable solution to my questions.”

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Thank you for posting your feedback regarding your positive interaction with Delia!

“ultius is the best! they have done miracles for me soooooo many times. out of like 50 orders i've only had one bad experience and that was due to my lack of information. just recently i created two assignments and realized at the very last minute and they got on it and issued a refund immediately. they are awesome!”

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Thank you very much for your feedback!

“Overall good experience. Order was a couple of hours late, but still got charged full price. Writer was very nice and done a great job.”

Helpful Report

Thank you for taking the time to post your feedback. We are sincerely sorry your order was delayed. Please check your private messages for a 20% discount to make up for the late delivery. If you have any questions regarding your discount, please email refunds@ultius.com. Thanks again!

“Great service. Got the paper back right on time. It was a perfect source to help me write my essay. Highly recommend”

Helpful Report

Thank you very much for taking the time to leave your feedback. We're so glad to hear that our model example assisted you!

“Ultius's writers are the best! I cannot begin to express how professional and understanding this process has been. I would recommend their services to anyone who needs professional writing. I recommend writer Voltaire 3735.”

Helpful Report

Thank you very much for your 5-star rating and recommendation! We imagine the writer appreciates your shout-out. We appreciate it too!

“AWESOME, AWESOME, AWESOME, AWESOME, and AWESOME Customer service. Thank you”

Helpful Report

Thank you so much, Lee! We really appreciate your kind words!

“Service is generally good, but that depends on the writer, which can be hit or miss. I’ve used Ultius off and on for years. However, their customer service/support has wained in recent years. Considering the prices per page, Ultius should consider offering more frequent discounts for loyal customers and reusable discount code for its military customers. Any discount is better than nothing.”

Helpful Report

Thank you very much for your feedback. We're forwarding your idea for a reusable loyalty code to executive management. As far as a reusable code for our military users, we agree and have created one. Please contact Client Success for the code. Thank you so much for your service!

“Thank you Ultius for great customer support. Delia is a joy, the best.”

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Thank you for posting about your interactions with Delia! She is a gem!

“Ulltius is the best, your writers are really good at what they do. Thanks for being here for me.”

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Thank you for your 5-star rating and recommendation! We appreciate you!

“I hesitated to use this service. I was nervous that the information could be traced back to my paper. The information I received and suggestions were monumental to the success of my paper. Information was relevant and smart.”

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Thank you so much for your feedback! Confidentiality is very important to us, so your information is safe. We do ask clients to remove any personal identifiers before they place their orders. =)

“The best service!”

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Thank you so much!

Ultius is rated 4.9 based on 1,333 reviews