UNIQLO Reviews

Name: UNIQLO
Rating: 1.74

1.7 Rating 197 Reviews

18 %

of reviewers recommend UNIQLO

Company Reviews

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Metrics

1.7

Based on 197 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

UNIQLO 1 star review on 21st February 2022

T Baillie

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best quality clothing with very simple styles that can be worn every year and never go out of fashion”

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Posted 1 year ago

“SHOCKING!!! I MEAN POSITIVELY SHOCKING! I knew Uniqlo, my kids shop there and I always bought stuff for them there. but never for myself. Once I had an interview and I was asked a question: what brand would you associate yourself with? I told UNIQLO! lol I love their innovation, recycling and also phylosophy. But then I though if I associate myself with this brand I need to buy at least something from there. so I went shopping. for the first time I tried their clothes on me. WOW WOW WOW!!! I discovered the new dimension of how clothes can feel on you. The comfort, the cosiness, the feeling of warm hug was just Devine. I spent quit a bit of money there and left with massive bag of Uniqlo clothes. I think if you tried them on you ones, you will never not want to go back to the clothes we used to wear. It is a new dimension of comfort, softness, breathability and sensation. I am bewitched be this brand. I am so glad I said I associate myself with UNIQLO. This is something what everyone needs in their life. It was like a Devine encounter between human being and clothes. I found what I was missing in life... your hiTech technology on clothes is second to non. so happy. thank you UNIQLO”

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Posted 2 years ago

“Hi stoped by the store on Broadway in NYC and had an amazing experience. Carlos found a pair a pants that no one else could find. He was so nice. Thank you!”

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Posted 3 years ago

“Ordered the Ultralight Down Jacket and it was at my door less than 24 hours after purchase. Can't comment on the quality yet but the delivery service was incredible.”

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Posted 4 years ago

“Genuine products, grand stores, amazing quality...value for money. Waiting for online deliveries in India from Uniqlo”

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Posted 4 years ago

“I've been wearing their Heat Tech shirts, turtles, and tights for the last several winter seasons. They're just fabulous - soft, go through the wash perfectly without wrinkling, breathe beautifully. In the winter months, this is my go-to shirt day-in and day-out often with a sweater or down jacket on top. Also excellent as a sleep shirt. And the price is simply ridiculous.”

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Posted 4 years ago

“As always high quality products for reasonable price. Staff is professional and always helpful.”

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Posted 5 years ago

“I went into the store for the first time and was greeted with assisitance from a young woman named Thalia she helped me pick out a wardrobe for my husband she recommended many heatech material pieces for the weather I was very impressed with her and the prices were affordable as well”

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Posted 5 years ago

“Great quality products, easy online ordering, good communication throughout, very speedy delivery free for many products - my two orders were both delivered for free within less than 24 hours from online confirmation; very easy and free returns through a local grocery shop.”

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Posted 5 years ago

“I have purchased several items of clothing from Uniqlo. In each case I have been delighted with the quality, price and fit. It’s my new ‘go to’ online shop for basic wardrobe items. I can really recommend them.”

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Posted 5 years ago

“Items where as they said very pleased with the delivery service could not fault it”

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Posted 5 years ago

“Gave me delivery charge back within two days of stating I was returning item, excellent communication too.”

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Posted 5 years ago

“High-quality products at reasonable prices. The staff members are always helpful and happy to help.”

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Posted 5 years ago

“Love their clothes, great service online and in store.”

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Posted 6 years ago

“Brilliant quality and styles. Excellent value for money”

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Posted 6 years ago

“Best quality and the most comfortable jeans ever!”

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Posted 6 years ago

“The goods arrives promptl, were very well packed and it would have been easy to return, had I needed to.”

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Posted 6 years ago

“Uniqlo, just opened a shop in Oxford, the shop has loads of clothes, well presented along the walls up to the high ceiling, a pleasure for the sight. Lots of different colours, difficult decision to buy just one item in front of all these lovely shades”

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Posted 6 years ago

“Uniqlo is always a great bet if you're on the lookout for timeless staples for all seasons. The UT collections adds just enough edge to make it effortlessly cool. A loyal customer for years!”

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Posted 6 years ago

“Store is well laid out. Products easy to find. Thermal products are brilliant and i couldnt live with out them! Prices are reasonable. Clothes wash well”

Helpful Report

Posted 6 years ago

UNIQLO is rated 1.7 based on 197 reviews