Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,388 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,388 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Relax with Wordsearch.it was easy to order and was received quickly”

Helpful Report

Posted 2 weeks ago

It's great to hear you find our system easily accessible Jean. I hope you enjoy your word searches. Many thanks, Megan.

Posted 1 week ago

“Very disappointed. Have not received any communication regarding my subscription, issues being sent out, nor have any arrived.”

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Posted 2 weeks ago

Hi Jessie, Thank you for taking the time to leave a review. I have sent you an email with further information regarding your order so we can look into resolving this. Many thanks, Megan.

Posted 1 week ago

“Nice magazine with good puzzles to solve.Pity there is a limited amount of easy stuff for magazine arrived early.”

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Posted 2 weeks ago

Thank you leaving a review. I'm glad your magazine arrived early, we have a variety of codewords puzzle books available. If you would like to explore these options please get in touch. Many thanks, Megan

Posted 1 week ago

“Magazine was discontinued so never got it, lovey young lady phoned to let me know. Not sure I got my money back, though!”

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Posted 2 weeks ago

Thank you for taking the time to leave a review Brigitte. Your order was refunded on the 5th March 2024. I have sent you email so we can get to the bottom of this. Many thanks, Megan.

Posted 1 week ago

“Let be Unique Magazines for carrying my favorite magazines and mailing out quickly to me as soon as they’re available. Excellent customer service.”

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Posted 2 weeks ago

Thank you so much Jennifer, we pride ourselves on our customer service. Best wishes, Megan.

Posted 1 week ago

“Ich bestelle oft bei Unique Magazines.Super Service! Die Möglichkeit,Einzelhefte zu bestellen,ist sehr gut.Und der Versand nach Deutschland geht ganz schnell,Kosten sind fair.”

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Posted 2 weeks ago

Thank you so much for leaving a review. It means a lot that we receive positive feedback from international customers. Many thanks, Megan.

Posted 1 week ago

“I have only one word to describe Unique Magazines: Excellent!”

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Posted 2 weeks ago

That's amazing to hear Katharina! We really appreciate it. - Megan

Posted 1 week ago

“hope the good service continues”

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Posted 3 weeks ago

I am so glad we can offer good service! We hope to keep a consistent service throughout! Thanks, Ellie😊

Posted 3 weeks ago

“Value for money. Conveniently posted to me. And only arrived late twice in two years. I like the puzzles,gives me a weekly Brain work out.”

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Posted 3 weeks ago

I am so happy too hear you have had minimal problems with your order and everything has ran smoothly! The puzzles are a great interactive way to keep challenging your mind! Thanks so much for taking the time to leave your feedback, as this means so much to us. Many Thanks, Ellie😊

Posted 3 weeks ago

“Great service and great company to buy magazines from”

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Posted 3 weeks ago

This is so lovely too hear! Thanks for passing on your amazing feedback and 5 stars. Many Thanks, Ellie😊

Posted 3 weeks ago

“I buy the Lego Star Wars magazines and have them sent direct to my grandson, especially the ones with figures. Makes everything so easy rather than relying on finding them in the shops.”

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Posted 3 weeks ago

I am so thrilled we could help be apart of providing a gift direct to your grandson! This is such a great magazine and gift. Thanks for leaving your 5 star review, as this means so much to us! Many Thanks, Ellie😊

Posted 3 weeks ago

“The fly in the ointment is Royal Mail failing to deliver the magazine. Often arriving on the Thursday leaving only a couple of days programmes. If this continues to happen , will have to cancel as it is becoming a waste of money”

Helpful Report

Posted 3 weeks ago

Hi, I am so sorry to just hear about these late deliveries your experiencing now! I hope you understand we send our magazines 1st class with the royal mail and if they do not arrive in time for the listings to begin on the Saturday, we will always compensate as long as we are informed. I have emailed you regarding this and I hope to hear back from you soon. Thanks so much for your patience and understanding. Thanks, Ellie😊

Posted 3 weeks ago

“Always excellent customer service from Unique Magazines. Their website is easy to follow and ordering is simple, and coupled with the speedy delivery service. Highly recommended.”

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Posted 3 weeks ago

This is great to hear! We really appreciate such positive feedback.😊 Many thanks, Megan.

Posted 3 weeks ago

“Brilliant service - Unique had a hard-to-find copy of The Atlantic magazine in stock, which I ordered and received promptly. Thanks!”

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Posted 3 weeks ago

Thank you for leaving a 5 star Graham!

Posted 3 weeks ago

“Poor packaging 😭 One time more magazine arrives in acceptable but not pristine condition !!! Problème already reported !! Last purchase ??”

Helpful Report

Posted 3 weeks ago

Hi, I apologise for the condition your order has arrived in. Please get in contact with us and we will do our best to rectify the issue. Many thanks, Megan Email: enquiries@uniquemagazines.co.uk Call: 0191 270 2800

Posted 3 weeks ago

“3 out of 4 magazines were delivered in good time However the last issue was delivered late. Hope latest purchase. Does better”

Helpful Report

Posted 4 weeks ago

Thanks for your review. It is brilliant to hear for the most part, the magazines arrive on time as we expect. I am sorry about the late issue however and I have emailed you about this to find a resolution😊Thanks so much for your patience and understanding! Kind Regards, Ellie

Posted 4 weeks ago

“I admire your dedication to provide high quality services to your clients”

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Posted 4 weeks ago

This is so nice too hear! I am thrilled we can offer a high quality service to our amazing customers. Thanks for leaving your feedback! Many Thanks, Ellie😊

Posted 4 weeks ago

“Very pleased with my magazines which were delivered on time, in excellent condition and just what I was looking for. Will definitely order again.”

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Posted 1 month ago

This is a brilliant all round experience that brought a smile to our face! Thanks for taking the time to let us know how your experience with us went. Many Thanks, Ellie😊

Posted 4 weeks ago

“Very satisfied with all aspects of Unique service”

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Posted 1 month ago

I am thrilled too hear we offer a satisfactory service! Thanks a lot, Ellie😊

Posted 4 weeks ago

“Great quality magazines and lovely customer service team!”

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Posted 1 month ago

Thanks for this! I am glad you are happy with the quality of the magazine and you found our customer service team friendly and personal. Thanks a lot for the review. Many Thanks, Ellie😊

Posted 4 weeks ago

Unique Magazines is rated 4.4 based on 7,388 reviews