Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

“Ordered a magazine in May and still not received it it's for the nfl preview if it's not with me by mid August I will cancel and never use the company again,shame really the young lady on the phone is really helpful but still no mag”

Helpful Report

Posted 1 year ago

Hi Gerald, thank you for your review. We can only apologise for the delays regarding this title! We are in contact with our suppliers and awaiting an update from them. As soon as we have any information we will contact you. Kind regards, Jessica.

Posted 1 year ago

“I never received my magazine!!”

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Posted 1 year ago

Hi Randy, I will email you regarding this separately as we've posted out all 3 issues on this subscription, beginning in May. I'll send over the address we have and our dispatch history. Kind regards, Jess

Posted 1 year ago

“I am now a very worried customer, no magazine has been received and yet I'm asked to review..I hope I haven't been conned. Action please.”

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Posted 1 year ago

Hi John, I can confirm that this is not a con. Our review emails go out automatically after so long. I've emailed you regarding your order this morning, Kind regards - Jess

Posted 1 year ago

“Hi I haven’t received my magazine yet, neither a tracking number whatsoever. I’d like to know what happened with my purchase, I hope this number helps 0345 303 6750 HUNTER MAGAZINE Thank you, Gabriel Costantini”

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Posted 1 year ago

Hi Gabriel, I can confirm that we have contacted you via email regarding this. Kind regards - Jessica.

Posted 1 year ago

“never got my order”

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Posted 1 year ago

Hi Jhermie, thank you for your review. I'm terribly sorry to hear that your order was not received! I'll send you a direct email regarding this so we can confirm your address and so on. Kind regards, Jessica

Posted 1 year ago

“I’ve tried buying this for my mum but the website is terrible does not recognise my mums address”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear you had trouble ordering from us! You can call us on 0345 303 6750 and we can manually enter the address in and help set the rest of the order up :) - Jess

Posted 1 year ago

“I haven't received it yet.”

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Posted 1 year ago

Hi, I hope you are well. I am sorry to see that you have poorly rated us. I can confirm that issue 02 has come into us today and will be dispatched this week for you. You will receive a dispatch notification via email as soon as it is on the way. Thanks - Jessica.

Posted 1 year ago

“Not received yet!!!!”

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Posted 1 year ago

Hi Ann, thank you for your review. I can confirm that your subscription is due, to begin with, issue 210, which is due for dispatch this week. - I hope this helps! - Jessica

Posted 1 year ago

“.”

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Posted 1 year ago

Hi Begona, I'm sorry to see that you're only giving us a one-star rating! I can't see that you've been in contact with us regarding any problems you may have had. If you wish to put forward a complaint, please email me jessica.austin@uniquemagazines.co.uk and I will try and resolve any issues you've had. - Jessica

Posted 1 year ago

“I haven’t yet received my package from unique magazines!!”

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Posted 1 year ago

Hi Joanne, I can confirm that your order has been posted out today for you! - Jessica :)

Posted 1 year ago

“Ordered and paid for a magazine 15 May. A month later it still hasn't arrived. Awful service.”

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Posted 1 year ago

Hello, thank you for your review. We are still waiting for the magazine you have ordered to come into stock. There has been a delay with the publisher. I will send you an alternative book to complete while you are waiting for what you have ordered. I hope this is ok. Kind Regards

Posted 1 year ago

“Where is my watercolour magazine? I paid for a years subscription 2 months ago and I’m not happy.”

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Posted 1 year ago

Hi Jacqueline, thank you for your review. I can confirm that the title you have subscribed to us is a quarterly magazine. The most recent issue is issue 45, this was in April. Issue 46 is then coming out this month, on the 30th. We would really appreciate it for enquiries to be sent to us via our emailing system, via telephone, live chat or letter before coming on to state a bad review. I hope this helps! - Jessica.

Posted 1 year ago

“I have not yet received my magazine”

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Posted 1 year ago

Hi, please see the email which we have sent out to customers today: "Harry’s House delivery update The official on sale date for the Harry’s House issue of Better Homes and Gardens is Friday 10th June. We have just been informed from our suppliers that the container which contains this issue has just arrived late from the boat from the USA. They are awaiting the stock to arrive at their warehouse, and they have informed us that the stock will arrive with Unique Magazines early next week. As soon as the stock arrives with us the whole team here at Unique will be working hard to get them dispatched the same day. We thank you for your patience with this and we will get this much anticipated issue through your door as soon as we are able to." - Jess

Posted 1 year ago

“I still haven’t received my magazine yet”

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Posted 1 year ago

Hi there, Hope you are well, The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June. Kind regards, Jessica

Posted 1 year ago

“it hasn’t arrived!!!!”

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Posted 1 year ago

Hi there, Hope you are well, The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June. Kind regards, Jessica

Posted 1 year ago

“Product never turned up, a scam.”

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Posted 1 year ago

Hi Rebecca, I can confirm that I have spoken to you over the telephone to confirm that this is not a scam and that stock is due in on the 10th of June. However, the phone line was cut when explaining. I hope you were able to catch what was explained, as I can now no longer get through. - Jessica.

Posted 1 year ago

“Never got my magazine !”

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Posted 1 year ago

Hi there, Hope you are well, The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June. Kind regards, Jessica

Posted 1 year ago

“After a month it still hasn’t even been sent”

Helpful Report

Posted 1 year ago

Hi there, Hope you are well, The reason why you have not received this magazine yet is due to this issue not being on sale as of yet. The Harry's House edition is the June issue, the stock of this will be coming to us and being sent out on the 10th of June. Kind regards, Jessica

Posted 1 year ago

“I did not receive my magazine untill now...”

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Posted 1 year ago

Hi, thank you for your review and rating. My apologies that delivery is taking longer than anticipated! We do request that customers outside of Europe allow around 30 days. Deliver timescales have changed and are a lot better than previous times. If you have any further queries, please do not hesitate to contact us at enquiries@uniquemagazines.co.uk - Thanks, Jessica

Posted 1 year ago

“Ordered in April, not yet received. very disappointed Grandson.”

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Posted 1 year ago

Hi Carol, I can see that this is an order for Kick magazine. This order is a publisher so it might take a little longer for the first issue to go out as they need to set this up on their system after we send the file over to them. What I can do for you is get in touch with the publisher to find out the start date and issue for you, would you like me to do this? -Alex

Posted 1 year ago


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Unique Magazines Reviews