“I particularly like the little green linen lampshade I ordered from you.
However you confused me by asking me a critique on the lampshade that hadn't even arrived yet. And that's when I got angry because I thought maybe I was charges for a lampshade that went to somebody else - or it was stolen from some other tenant? But no, it came about 3 days later after your claim it had already been delivered. I didn't need all of that stress.”
“Hi - thank you for making a small shade that will fit over a regular-sized light bulb. I was replacing a silk rather decorative shade from years ago and wish I could have found one a bit longer and prettier but it will work for this little antique lamp.”
“I am very happy with this lampshade. At first I did not like that the inside of the shade was gold but once I turned on the light and saw the glow that was produced I was hooked. I will be purchasing more.”
“The lampshades were lovely but too big so I had to return them. I returned them through UPS and was shocked to have to pay almost $44 for postage. That was my mistake, I guess, but I wish I had received guidance from UpgradeLights about how to return them when I emailed about that. I didn't know whether to return to Walmart or to UpgradeLights. The young lady gave me the UpgradeLights return address only. Again, it was my responsibility to have asked for further advice, but it would have been better business practice to have let me know the most inexpensive means of return. I can't believe I'd have been charged over $43 had I just returned them to Walmart.”