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UpgradeLights.com Reviews

4.3 Rating 334 Reviews

81 %

of reviewers recommend UpgradeLights.com

Company Reviews

Product Reviews

4.3

Based on 334 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 10th December 2023

UpgradeLights.com 5 star review on 10th December 2023

UpgradeLights.com 5 star review on 10th December 2023

UpgradeLights.com 5 star review on 15th June 2022

UpgradeLights.com 5 star review on 15th June 2022

UpgradeLights.com 5 star review on 30th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit disappointed that the lamp ring didn’t fit the socket threads and had to hang the lamp on the light bulb instead, it’s a standard sized socket/threads designed for that type of lamp. Overall, the lamp looks great, the black shade suits the vintage stand well.”

Posted 1 week ago

“Nice quality for price.”

Posted 1 month ago

“White Silk 4 inch Retro Drum Clip On Chandelier Lampshades are GREAT! Up to 40 volt bulbs, clip on lampshade slides over the bulb easily. Well made, classy look. See photos. Highly recommend!”

UpgradeLights.com 5 star review on 10th December 2023

UpgradeLights.com 5 star review on 10th December 2023

UpgradeLights.com 5 star review on 10th December 2023

Posted 4 months ago

“So polite and helpful! Thanks for your great service as well as your knowledge of products.”

Posted 5 months ago

“Quality mica shade”

Posted 6 months ago

“The chimney shade was beautifully made and packed carefully to avoid damage. My experience would be perfect if there had been communication as to when the shade would ship. My credit card was charged and a shipping tracking number assigned weeks before it actually shipped. I would recommend Upgrade Lights to friends.”

Posted 7 months ago

“I am very pleased with the fast service and quality of the lampshades.”

Posted 1 year ago

“After reviewing many, many sites, I ordered the Eggshell 12-inch Silk Uno Shade. The shade is beautiful, well made, is all-fabric (no cheap plastic lining), and it looks perfect on our floor lamp. If it cost a little more than others, the quality is superior and worth it. Highly recommend.”

Posted 1 year ago

“I am still awaiting the item to be shipped. It was ordered early February and the label hasn't been affixed to the package. So this is not a good time to ask me about customer satisfaction.”

Posted 1 year ago

“Beautiful shade. When there were problems with the first shade, they were very responsive.”

Posted 1 year ago

“Your customer service department was fabulous! She was very helpful when I was having problems trying to figure out which shade would work for my situation.”

Posted 1 year ago

“The shade is very good quality. Ordered wrong size. Company exchanged for proper size. Well packed, prompt service.”

Posted 1 year ago

“Perfect. now I NEED ANOTHER SHADE TO MATCH!”

Posted 1 year ago

“Nice quality - just what I was looking for.”

Posted 1 year ago

“Great service on a return and reorder.”

Posted 1 year ago

“I ordered the wrong size but the rep made it very easy to make an exchange.”

Posted 1 year ago

“I am very pleased with the quality of the shades.”

Posted 1 year ago

“The service was great - the shade didn't workout for me, but the return process was easy and I would go back again.”

Posted 1 year ago

“The shades work wonderfully, and were just as described. In our online searching, they were hard to find in this shape and somewhat larger size, but we’re grateful UpGrade Lights came through! Highly recommended!”

UpgradeLights.com 5 star review on 15th June 2022

UpgradeLights.com 5 star review on 15th June 2022

Posted 1 year ago

“Excellent product and very timely shipping…I’ll buy from this company’ again!”

Posted 1 year ago

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UpgradeLights.com is rated 4.3 based on 334 reviews