UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.54

4.5 Rating 951 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

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“Good site. Good deals. Please work on checkout with multiple items, instead of one at a time.”

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Posted 2 years ago

“Buying such expensive used items online is always a little scary. UpTrade is honest, accurate and careful. My new iPhone was exactly as it was shown and in a very reasonable time as well.”

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Posted 2 years ago

“Very pleased. Good prices, clean. This was my second time with upTrade.”

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Posted 2 years ago

“I received my product with missing items, but once I notified the company, they were quick to rectify the situation and all was well! Will definitely recommend them to others!”

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Posted 2 years ago

“First time buyer- very pleased! Shipment was prompt and phone arrived in perfect shape. Will not hesitate to buy from uptrade again.”

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Posted 2 years ago

“Y’all helped us make Christmas great for 3 of our 5 boys (other two out of age range to need phones)! Price was great, shipping fast, text updates about shipping status and all three devices worked with zero problems!”

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Posted 2 years ago

“Wow! What an awesome experience. Love the website, selection, pricing and customer support and updates along the way. I recommend UpTrade and will be using for all my phone purchases going forward. 👍👊💯”

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Posted 2 years ago

“No other company provides detailed information on your purchase, like battery health, and they even send you a video of your item getting packed for shipping. Bravo, we’ll done.”

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Posted 2 years ago

“The iPhone is exactly as described and works perfectly.”

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Posted 2 years ago

“Simple, easy to order and quickly receive my phone.”

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Posted 2 years ago

“Thank you UpTrade! ALWAYS exactly as described. Pleasant transactions.”

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Posted 2 years ago

“Very helpful staff. Great product info fast shipping. Everything was perfect”

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Posted 2 years ago

“Great buying experience overall. Fast delivery and quick response to any questions I had. Received the product just as advertised!”

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Posted 2 years ago

“Great job phone was as shown and quick delivery”

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Posted 2 years ago

“These guys/gals are great from start to finish. The packaging video is a great idea, delivery was fast, and when I needed some help they were right there. Would buy from UpTrade again.”

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Posted 2 years ago

“Great communication Great product Great seller Great experience”

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Posted 2 years ago

“The selection process and information about the phones were very impressive, easy to read and easy to understand. I was sent a link to watch the boxing of my phone but it didn’t load. However once I received it, it was packaged very nicely and thoughtful items were included. The whole process was very positive. Thank you 🙏🏽”

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Posted 2 years ago

“I love my new phone, it was exactly what was advertised, and I had it in three days! I definitely would do business with them again!”

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Posted 2 years ago

“Item was as promised and very fast delivery. Would definitely recommend to other buyers.”

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Posted 2 years ago

“Good place to order phone”

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Posted 2 years ago

UpTrade is rated 4.5 based on 951 reviews