UpTrade Reviews

4.5 Rating 951 Reviews
88 %
of reviewers recommend UpTrade
4.5
Based on 951 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UpTrade Reviews
Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 5th September 2021
Peter Sherman
UpTrade 5 star review on 29th August 2021
Jerry Katz
UpTrade 5 star review on 4th January 2021
Jim W
UpTrade 1 star review on 15th December 2020
Adam
4
Anonymous
Anonymous  // 01/01/2019
Variety of phones to choose from. I chose one in “Pristine” condition and it was just that!! Liked that they actually sent me a video of them packaging the phone. Arrived quickly and packaged safely. I have recommended UpTradeIt to friends. Great products and service!!
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Posted 2 years ago
I don’t write many reviews but UpTrade, you have won me over and I’m telling everyone about it. My iPhone XR came in decent condition as described with one slight hiccup: my iPhone ear speaker (the one on top of the phone you place near your ears to listen to a call) was barely audible. I had to troubleshoot for a bit and reset some of the settings upon looking it up and realizing it was a common problem but nothing seemed to work after multiple resets and restarts including turning off noise cancellation, hearing aid settings etc. After a couple of days, I read a solution that involves cleaning out the speaker grill with a dry, soft toothbrush to remove any dirt built up from the speaker and voila! Works like new. I wish the team at UpTrade would have cleaned out the speakers (all speakers were dirty) before sending me the phone. I tell you what though - the Mentos I received as an extra treat in the box made up for it. All in all, a fantastic experience!
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Posted 2 years ago
Thank you
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Posted 2 years ago
Excellent communication, fast shipping. Phone was like new. Great packaging.
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Posted 2 years ago
Very good deal! Love my “new” to me phone. I loved seeing my phone get wrapped up for shopping. Nice touch.
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Posted 2 years ago
Service was excellent. Great communication, fast shipping, great packaging. Phone was as new.
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Posted 2 years ago
Great experience, glad I came across it.. I referred a friend I was so satisfied
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Posted 2 years ago
Great iphone 12 as shown. Thanks
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Posted 2 years ago
Great and quick service
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Posted 2 years ago
Very fast delivery and accurate description of the phone. Great service and product.
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Posted 2 years ago
Experience was great and I would refer y'all to everyone
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Posted 2 years ago
This is my third phone purchased from Uptrade. Very satisfied with this great company. They go above and beyond to satisfy their customers. Their products are always as described and shown. No B.S.! With Uptrade. Awesome services! Super professional and cool attitude! Thank you Uptrade!
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Posted 2 years ago
UpTrade is an amazing company and serves their costumers how customers should be served!
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Posted 2 years ago
The data in the listing was accurate, and I really appreciated that a real person had inspected the phone and posted an honest assessment of its condition. This will be my go-to spot for used phones from now on.
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Posted 2 years ago
It came very fast and is everything it said it would be
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Posted 2 years ago
Great! Quick delivery, phone was impeccable! Will be purchasing again when needed
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Posted 2 years ago
Prices are nice. I was scared to purchase at first but really happy I did. Thank you up trade
UpTrade 5 star review on 4th November 2021 UpTrade 5 star review on 4th November 2021 UpTrade 5 star review on 4th November 2021
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Posted 2 years ago
Awesome customer service, went above and beyond for me.
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Posted 2 years ago
The iPhone arrived quickly and in excellent condition. I will definitely consider buying more from here.
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Posted 2 years ago
Our experience with UpTrade was wonderful we ordered and received our package with absolutely no problems would definitely recommend them to all our friends and family
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Posted 2 years ago
UpTrade is rated 4.5 based on 951 reviews