Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

UpTrade Reviews

4.5 Rating 951 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

4.5

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

Write Your review

Tell us how UpTrade made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

UpTrade 5 star review on 4th November 2021

UpTrade 5 star review on 4th November 2021

UpTrade 5 star review on 4th November 2021

UpTrade 5 star review on 5th September 2021

UpTrade 5 star review on 29th August 2021

UpTrade 5 star review on 4th January 2021

UpTrade 1 star review on 15th December 2020

4

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the customer service I received. Everyone was incredibly kind, understanding, and helpful with all of my questions. The products are reasonably priced and fairly described. I would recommend this company to anyone looking for refurbished phones!”

Posted 2 years ago

“Great service. I was amazed at how fast they got back to me regarding my question, and also that I was actually able to speak with someone. According to the picture the phone had a little blemish, but when I got the phone I couldn’t even see it. Works perfect, battery lasted better than expected. Thank you!”

Posted 2 years ago

“Very pleased. The phone is like new!”

Posted 2 years ago

“Exceptional prices and quality of phone is top notch”

Posted 2 years ago

“Was skeptical at first. But phone arrived promptly and in excellent condition and it was a good price. Would purchase here again.”

Posted 2 years ago

“Great phone at a great price”

Posted 2 years ago

“First time buying on UpTrade will definitely be buy all my phones here. No complaints whatsoever, I was skeptical but not now. Great experience all round kept me up to date the entire time.”

Posted 2 years ago

“Very good experience”

Posted 2 years ago

“Phone works great was just as described!”

Posted 2 years ago

“Great phone! I have no issues and the set up was extremely easy. There was a customer service issue (I misunderstood) but the team reached out to help me.”

Posted 2 years ago

Thanks Emery! :)

Posted 2 years ago

“Sold us an excellent product. We are extremely happy. Loved your expedited shipping. Would buy from you definitely.”

Posted 2 years ago

“We were very pleased with the unlocked IphoneX that I purchase for my daughter. She loves it. It arrived earlier than we expected.”

Posted 2 years ago

“Excellent service, quality of product and cost. Thanks.”

Posted 2 years ago

“Phone arrived on time! Perfect condition and it’s been working perfectly since I bought it! Highly recommend this website!”

Posted 2 years ago

“The phones quality was amazing, couldn't have asked for better. I've actually recommended the site to at least 5 people now.”

Posted 2 years ago

“Fast order processing and shipping. Customer service is attentive.”

Posted 2 years ago

“Extremely impressed from start to finish. I especially liked the video they sent during the packaging process, it was a very thoughtful detail that was really neat! The phone arrived fast and was in flawless condition. I will definitely buy from Uptrade again.”

Posted 2 years ago

“Glad to get a usable phone. Many places, even Best Buy and Amazon, sell phones that are black listed. This site checks for this.”

Posted 2 years ago

“Great！will buy again！”

Posted 2 years ago

“My XR LOOKS GREAT and works perfectly. UpTrade delivers more than they promise. We bought a second XR from UT. Thanks guys! Jim J.”

Posted 2 years ago

«
1
...
2
3
4
5
6
»

UpTrade is rated 4.5 based on 951 reviews