UpTrade Reviews

4.5 Rating 951 Reviews
88 %
of reviewers recommend UpTrade
4.5
Based on 951 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UpTrade Reviews
Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 4th November 2021
Sydney Zeno
UpTrade 5 star review on 5th September 2021
Peter Sherman
UpTrade 5 star review on 29th August 2021
Jerry Katz
UpTrade 5 star review on 4th January 2021
Jim W
UpTrade 1 star review on 15th December 2020
Adam
4
Anonymous
Anonymous  // 01/01/2019
the phone came nicely, air suctioned packaging. the phone was in great condition other than a few scratches near the charging port. Just be prepared that it doesn't come with a charger.
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Posted 2 years ago
Service was good Product was good Your after sale span attack on text and email is not appreciated or welcome. Leave me alone and the next time I need a phone I will go to you on line.
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Posted 2 years ago
A trustworthy source for used electronics of good quality.
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Posted 2 years ago
I ordered an IPhone 8. Yes an older phone. The phone was as described with a few small scratches that can’t be seen with the phone cover. Most importantly everything works great, going on 2 months.
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Posted 2 years ago
At first, I was hesitant about UpTrade due to hearing bad things from similar companies but I heavily researched what UpTrade does and it’s great. They have great prices and reliable devices. They even show you every angle of the phone and when you purchase a phone they show how they even package it. This site is legit, I’m definitely going to use this service again in the future. See ya in a couple years maybe less 😎
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Posted 2 years ago
To be frank, after 6 days, the IPhone started to periodically lock itself. When it did so, it was unusable for 60 minutes at a time. Secondly, the GPS on the phone was wonky from day one. The voice would repeat itself, change pitches and the program would direct me incorrectly. Finally, the ear buds that were sent to me were not the ones I ordered. I was sent a set with wires, however, I had ordered the wireless ones. Your website and offered services and products displayed beautifully and the site was easy to use. In the end, I ended up having to spend over a thousand dollars to purchase a new IPhone from an Apple store w/insurance, etc. Buyer beware. My mistake. I imagine my experience is not typical of the way your company operates. Seriously, I’m sure it isn’t. Best of luck going forward.
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Posted 2 years ago
Your are the BEST
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Posted 2 years ago
The previously used phone was of good quality. My only complaint would be the battery life of the unit. It seems run down quickly compared with my previous phone.
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Posted 2 years ago
Amazing product. Exactly how it was described
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Posted 2 years ago
I really appreciate the excellent photos and the packing video. Super smooth transaction.
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Posted 2 years ago
Friendly , reliable and personable service
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Posted 2 years ago
The phone was good working fine saw a mark that I didn't see in pictures but that was ok because it was unnoticeable and I didn't buy phone in mint condition so I don't blame them they said there will marks on body the screen had no scratches and the phone had 100 percent for 310 dollars but also this a legit company I was hesitating from buying a phone here but I ordered and got my phone so if you want a phone for cheap price buy it from here
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Posted 2 years ago
Bought an iPhone XR and am very happy with it. My phone was not accepted for purchase because it is sim locked to T-mobile. Still I was treated with respect and the highest level of professionalism.
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Posted 2 years ago
This would have been five star transaction if it was not for FedEx . My last order ( i paid extra shipping) got stuck in feed warehouse for 5 days . This time around i opted for regular shipping hoping for USPS .. They shipped FEdEx again and again my phone is sitting in FedEx center.
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Posted 2 years ago
The phone works great everything is exactly as you said it was and it looked exactly like it in the pictures thank you so much you will be hearing from me in the future when I need another phone
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Posted 2 years ago
I was thrilled when I found the 5-point test they do so I knew how much battery power to expect. I was surprised to find some of the Lowe’s test prices out there. Plus I got what I expected and it arrived earlier than promised as well. I have already suggested upgrade to my mom and my good friend. I rarely ever bother with reviews, but this was worth sharing.
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Posted 2 years ago
Legit happy with the phone and the price. I look forward to seeing you guys save more e-waste and bring people in with fun Raffles or prizes and you guys can grow it to the Moon
UpTrade 5 star review on 5th September 2021
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Posted 2 years ago
Nice company Good phones
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Posted 2 years ago
Got exactly what was advertised, right down to the pristine quality.
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Posted 2 years ago
Great phone as described. Saved hundreds from buying through cell phone store. Love my XR.
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Posted 2 years ago
UpTrade is rated 4.5 based on 951 reviews