Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.77

4.8 Rating 193 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 12th April 2024

Danielle S

Urban Natural 5 star review on 7th January 2024

Ethan &

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm incredibly pleased with my purchases at Urban Natural. They are handsome, functional, durable and made with sustainable, beautiful materials. The delivery went incredibly smoothly, too. Highly recommend!”

Helpful Report

Posted 1 week ago

“I have only just discovered Urban Natural however it is a wonderful company which takes the utmost pride in customer satisfaction. Fast and safe shipping of pieces, a beautiful selection online to choose from, and really great prices. I am a huge fan and supporter of Urban Natural and cannot wait to shop there again in the future for all of my furniture needs!!”

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Posted 1 month ago

“Very nice selection of product. Had an issue with a piece and the customer service was excellent. They couldn't have been more accommodating in fixing the problem with the manufacturer and being proactive in resolving.”

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Posted 1 month ago

“Always such a pleasure to work with the reps. The products are beyond beautiful.”

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Posted 2 months ago

“This business seems to be well organized. Ordering on the website was straight forward. And this store has a lot of beautiful furniture and decor!”

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Posted 2 months ago

“Helpful, responsive customer service. Great product mix and great sales!”

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Posted 2 months ago

“Great service, great communication, great delivery as per usual.”

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Posted 2 months ago

“I read all reviews before ordering with this company….. everything good you read about thus business is true! Great products, customer service! Thank you!”

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Posted 2 months ago

“Appreciate the high quality of materials that Urban Natural uses in their products”

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Posted 3 months ago

“Y'all are an endless help to us and have done so much for our house in terms of comfort, style, and functionality. We will always look to Urban Natural first for our home furnishing needs.”

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Posted 3 months ago

“I've bought three sofas, a big comfy chair, and bed. I love all of it. Ali helped me buy all these items, he's great at what he does, and I'm a happy customer.”

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Posted 3 months ago

“Great service. Excellent product.”

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Posted 4 months ago

“I love my Hayden couch, it's worth the money. I got their green technology on the inside, too. Ali is always great to work with, customer service is stellar. I've bought other furniture, big ticket items, from Urban Natural, and love it all!”

Urban Natural 5 star review on 15th November 2023

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Posted 5 months ago

“Great customer service and immaculate delivery. Will be shopping at Urban Natural again.”

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Posted 5 months ago

“We couldn't love our pull-out sofa more. It is beyond comfortable and looks amazing in the room. So easy to pull out and is a million times better than any other pull-out bed out there. Delivery was super easy and the staff at the store was excellent!”

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Posted 7 months ago

“I am a first time purchaser from Urban Natural, and the customer service experience was fantastic. I ordered multiple samples of fabrics, had furniture renderings made, and spent many hours trying to decide on the perfect swivel chairs and sofa. Joshua helped hold my hand through all the decision making, and made the whole process so easy. I would definitely recommend using Urban Natural for comfortable, beautiful, toxin free furniture that is made in the USA! I am very happy with the experience!”

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Posted 7 months ago

“We love our new Euro compact sleeper sofa. It arrived within 3 weeks of ordering...and we live in a remote location! Excellent white glove delivery. Fabulous customer service at UN...knowledgeable representative answered the phone and cleared all my questions. I highly recommend this company...exceeded my expectations!”

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Posted 7 months ago

“Full of beautiful things and helpful staff. A delightful place to browse or purchase quality, sustainably made pieces”

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Posted 7 months ago

“Love them and all their products”

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Posted 8 months ago

“Excellent can't be beat”

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Posted 8 months ago

Urban Natural is rated 4.8 based on 193 reviews