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Urban Road Reviews

4.8 Rating 541 Reviews

95 %

of reviewers recommend Urban Road

Company Reviews

Product Reviews

4.8

Based on 541 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 12th April 2024

Urban Road 5 star review on 5th April 2024

Urban Road 5 star review on 10th March 2024

Urban Road 5 star review on 19th February 2024

Urban Road 5 star review on 9th February 2024

Urban Road 5 star review on 4th December 2023

Urban Road 5 star review on 3rd December 2023

99

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with our cushions and pictures. The quality if fantastic and the communication and delivery process was smooth.”

Posted 5 months ago

Hi Sharon, Thank you for your wonderful feedback! We're thrilled to hear that you are very happy with our cushions and pictures. Ensuring fantastic quality and a smooth communication and delivery process are our priorities. If you ever need anything else or have further feedback, please don't hesitate to reach out.

Posted 4 months ago

“Great customer service and quick delivery. Recommend”

Posted 5 months ago

Thank you so much for your 5 star rating! We're proud to offer great customer service and quick delivery, and it's always encouraging to hear from satisfied customers like you. We really appreciate it!

Posted 5 months ago

“Great service and prompt delivery are always guaranteed with Urban Road. Thanks for the great quality artwork and your amazing service!”

Posted 5 months ago

Thank you for your fantastic 5-star rating of Urban Road! We pride ourselves on providing great service and prompt delivery, so we're thrilled you've had such a positive experience. We are grateful for your loyalty and thank you for your kind words about the quality of our artwork and service.

Posted 5 months ago

“I have bought some beautiful pieces from Urban Road and would recommend this store ⭐️”

Posted 5 months ago

Thank you for the 5 star rating, Alexandra! I'm pleased to hear that you've had a positive experience with Urban Road. I have bought some beautiful pieces from Urban Road and would recommend this store ⭐️ Thanks again for taking the time to leave such a glowing review.

Posted 5 months ago

“Beautiful products that are even better than pictured on the website.”

Posted 6 months ago

Thank you Jessica for your 5-star rating of Urban Road! We are so glad you love our beautiful products that are even better than pictured on the website. We really appreciate your loyalty and for taking the time to leave us this review!

Posted 6 months ago

“Great system and service.”

Posted 6 months ago

Thank you so much, Beichen, for taking the time to give us a 5-star rating! We really appreciate your loyalty and recognition of our great system and service. We thank you for your valuable feedback!

Posted 6 months ago

“Amazing service, beautiful products”

Posted 6 months ago

Thank you so much for your 5 star rating of Urban Road, Vicki-Lyn! We are so glad to hear that you've been enjoying our amazing service and beautiful products. Your loyalty to our business is greatly appreciated!

Posted 6 months ago

“Great service”

Posted 6 months ago

Thank you so much, Deb, for taking the time to leave us a 5-star rating! We appreciate your loyalty and it means a lot to have great feedback about our great service. Thank you for being such a loyal customer!

Posted 6 months ago

“Love the 4 prints that I have purchased from Urban Road. We get so many compliments from family and friends about the uniqueness of them. They are a real talking point..”

Posted 6 months ago

Thank you so much for your 5-star rating of Urban Road! We are so pleased to learn that you have been enjoying the prints you have purchased and that they have been bringing you and your friends so much joy. We are so thankful for your kind words and your loyal support.

Posted 6 months ago

“I am absolutely thrilled with my recent purchases, just shifting into our new home and can’t wait to hang them.”

Posted 6 months ago

Thank you so much Lee-Anne for your wonderful 5 star rating of Urban Road! I am absolutely thrilled with my recent purchases, just shifting into our new home and can't wait to hang them. It's great to hear that you had an enjoyable shopping experience with us.

Posted 6 months ago

“Excellent service, quick to respond to queries, helped with art pairings & a quick turn around for delivery. I have a very happy client.”

Posted 6 months ago

Thank you so much, Katheryn, for your 5 star rating! We are delighted to hear that you had a great experience with us. We strive to provide excellent service, quick responsiveness to queries, helpful art parings, and speedy delivery — we're glad to hear that you and your client are happy with the result. Thank you for your kind feedback!

Posted 6 months ago

“Lovely product, happy so far, will be delighted once we sell it all. Cheers trish”

Posted 6 months ago

Thanks so much for your 5 star rating of Urban Road, Trish! We're so pleased to hear that you have been thrilled with our products and appreciate you being a loyal customer. Cheers!

Posted 6 months ago

“Absolutely fabulous product and as described. I was thrilled. The service and communication A1 excellent. Thank you so much. Highly recommend”

Posted 7 months ago

Thank you so much Zelma, for your five star review of our Urban Road product! We are so pleased to hear that you found the product to be absolutely fabulous and as described. We are thrilled that you had a great experience with our service and communication and highly recommend us. Thank you again for your wonderful review!

Posted 7 months ago

“Service was great”

Posted 7 months ago

Thank you Debra for your 5 star rating and your kind words. We appreciate your loyalty and are so pleased that you had an exceptional experience with our service. Thank you for being a part of our Urban Road family.

Posted 7 months ago

“I have ordered from urban road multiple times and will keep doing so. The product is great and the customer service is even better. You are notified every step of the way after purchasing (processing, dispatched, delivery etc) which is such a great service, no need to bother the company with any follow ups as you are kept in the loop the whole time. Win win for everyone”

Posted 7 months ago

Thank you so much for the kind words, Carlee! We really appreciate your loyal patronage and 5-star rating of Urban Road. We aim to give our customers great products along with excellent customer service, and we're glad to see that we've achieved that today. We thank you again for your continued support!

Posted 7 months ago

“Excellent customer service”

Posted 7 months ago

Thank you Chez for the 5 star rating! We're so glad you enjoyed our excellent customer service.

Posted 7 months ago

“Lovely products & service”

Posted 7 months ago

Thank you so much for your kind words and 5-star rating, Kim! We‘re delighted that you are happy with our lovely products and service.

Posted 7 months ago

“Very happy with the quality of our art work.”

Posted 7 months ago

Thanks so much Johanna for your 5 star rating! We are very happy with the quality of our art work and appreciate positive feedback such as yours.

Posted 7 months ago

“Loving my new artwork”

Posted 8 months ago

Thank you so much for your 5-star rating of Urban Road! I'm so glad you're loving your new artwork- it's always wonderful to have a loyal customer like you!

Posted 7 months ago

“Lovely wallpaper! Great service from Urban Road.”

Posted 8 months ago

Thank you so much for your 5 star rating Julie! We really appreciate your kind words. It's lovely to hear that you enjoyed our wallpaper and that you had a great experience with us. Thank you again!

Posted 7 months ago

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Urban Road is rated 4.8 based on 541 reviews