Urban Online Apparel Reviews

1.1 Rating 123 Reviews
1 %
of reviewers recommend Urban Online Apparel
1.1
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 3%
Customer Service
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Scam! Ordered Nike windbreaker last October and never received product. Be careful people they are trying the scam again this year, seen the add on Facebook through JacketsJacketsJackets Online 😡
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Posted 4 years ago
I ordered a Nike jacket over a month ago and still haven't received it. eMail confirmation of the order states 9-15 days standard delivery. Shipping confirmation states 10-25 business days for standard delivery (9-15 days priority shipping). I've email customer service to get an update on my order, I also pointed out how disappointed I was with their service. Straight away I got an automated reply from the CEO William Gravestone about delayed shipping of October orders and I can get 50% of my next order.....what a joke I'm not ordering anything until I receive my current order, in fact I'm starting believe it's a big online scam! On Line Urban Apparel, you have taken my money so please deliver the goods!
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Posted 5 years ago
DO NOT ORDER FROM THESE SCAM ARTISTS. WIAITNG 2 MONTHS FOR A NORTHFACE JACKET FOR £115. NO REPSONSES OT ANY EMAILS. SCAM ARTISTS. FRAUDSTERS. HOPE THEY GET CAUGHT AND GET TO SERVE TIME.
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Posted 2 years ago
Same as everyone else, ordered a jacket over a month ago and nothing has turned up. Multiple emails sent and no response. I’m going to contact my bank. AVOID
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Posted 2 years ago
AVOID!!! SCAM!!! Take your money with no intention of sending item. All emails are being ignored. Absolute scammers. Have contacted bank for refund but they’re asking for evidence and forms to be filled.
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Posted 2 years ago
It’s a scam tried to buy a north face jacket DO NOT USE THIS SITE money taken and no delivery updates 😡😡😡
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Posted 3 years ago
SCAM!!!!!!!....I placed an order for an Nike windbreaker back in November for a Christmas present for my son. I initially had a couple of email confirming that the order had been confirmed and there was a delay in dispatching orders but i should receive it in 10-15 days that was on the 1st December and i have emailed loads since and not had a reply and now my emails are coming back as undelivered as the domain doesn't exist!! Gutted i can't afford to loose the money. I paid on my credit card so hopefully they may refund me that is my next call. Please anyone DO NOT order from these people
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Posted 5 years ago
I also ordered a Nike windbreaker as a Christmas gift in November and it still hasn't arrived. All emails to the company have 'not been delivered'. This must be a scam... I payed £40 for it!
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Posted 5 years ago
Ordered Nike jacket in November got email to say it was shipped never arrived yet !! #16492 it’s now January heard nothing
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Posted 5 years ago
I ordered jacket October and hasn't come the email address is not even registered. What should I do? Definitely been scammed
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Posted 5 years ago
Scammed, same as everyone else. Ring your bank and you can get a refund of the money. You'll need to send proof of purchase. Also report urban online apparel on your email as phishing/scam and on IG/Facebook so hopefully get them caught out.
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Posted 5 years ago
Ordered Nike Windbreaker jacket for a Christmas gift in late November. No word on shipping and cannot contact company. Wish I had read these reviews b4 ordering.
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Posted 5 years ago
Ordered a Nike windbreaker jacket 20th October. They have taken my money and I’ve never received the jacket. No reply to emails or call .. do not buy
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Posted 5 years ago
Wish I had of read reviews first as well!!! This was for a present for my sons birthday! ( the windbreaker jacket) I’m so angry... how can they get away with this😡disgusting. Ordered weeks ago!
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Posted 5 years ago
Order a Nikewind breaker jacket on the 21st Oct 2018 - to this day it still hasn't shown up even though payment has been taken from my card. All attempts to contact this vendor have been ignored. Please be aware that this site is a scam! Like others on here I wish that I had seen these reviews before I placed the order. I have logged a compliant with Shopify who host their commerce website and am hoping that, at the very least these people will be taken off the Internet. You can log a complaint here: https://help.shopify.com/en/questions#/contact/email
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Posted 5 years ago
Scam scam scam
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Posted 5 years ago
I'm guessing I've been scammed wish I looked at reviews
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Posted 5 years ago
fucking scam!!!!
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Posted 5 years ago
I wish i had seen all these reviews, same thing as everyone else, ordered one of those half price nike jackets after seeing it on facebook. (FUCKING FACEBOOK) been nearly 2 months and no reply, cant call, auto response from email, clearly a scam. I should have known. I left a negative comment on their facebook and they deleted it and blocked me. REPORT THEIR PAGE!
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Posted 5 years ago
Its a scam! They appear to be selling Nike windbreakers for half price... I placed an order on 24th Oct and still haven’t recieved anything and when looking at other reviews it seems that everyone who has ordered from them has the same issue. Please report their facebook page asap!!
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Posted 5 years ago
Urban Online Apparel is rated 1.1 based on 123 reviews