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UroTuning Reviews

4.7 Rating 13,540 Reviews
92 %
of reviewers recommend UroTuning
Company Reviews Product Reviews
17,314
 Metrics Info
4.7
Based on 13,540 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour
Read UroTuning Reviews
Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
UroTuning
33619

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ian J
Verified Buyer
“I am giving only 1 star not because your service is trash it is because I have only recieve a partial delivery from Flow Designs for my MK6 GTI kit. But I gave 5 stars for customer service. Kelsey Gangwer one of your service specialists has been great on trying to fix the problem.”
Helpful Report
Posted 1 day ago
We are very sorry to hear that your experience has not been the best. I see that we have been in contact with Flow designs in Australia in regards to your 3rd package. They are investigating this for us and we are at the mercy of DHL to locate it and make sure it is delivered to you. If the package is lost we will make sure to make this right for you.
Posted 1 day ago
Hisnard C
Verified Buyer
“Rear subframe bushings make the car handle great.”
Helpful Report
Posted 2 days ago
Tony S
Verified Buyer
“On March 4th, I decided to blow some bonus money and splurge on a TCR muffler for my GTI. When ordering, the website gave me the option to add a 55mm exhaust band clamp to the order. I did this specifically because I figured it would surely be the size that I would need to complete the install quickly and easily. I received the clamp right away, and stashed it away while I waited for the muffler to arrive, knowing it would likely take a fair bit of time as the item was to ship from Germany. But after a month, I noted that the muffler had not even shipped so I contacted customer service to see if I could just get some idea of when the muffler might at least ship. I was told that the item would likely not ship for another 2 to 3 months. See, the thing about impulse buys is that sellers need to get them into the hands of the customer quickly, so they don't have time to rethink their purchase. Waiting a month gave me plenty of time to think of all the other things I could be buying with $700+ instead of a muffler. So, I opted to cancel the order. At that time, I decided to just keep the 55mm clamp thinking that I'd likely order something else someday in the future. And I've continued shopping for exhausts, and while I haven't found anything, what I have learned is that the 55mm clamp that I ordered with the TCR muffler is actually too small for a 2018 VW GTI, so even if I DO order something else in the future, I'll also need to order the correct 65mm clamp. Based on this entire experience, I'd likely rate Urotuning lower than 3 stars excapt that, at the very least, customer service was very good. They responded to may emails quickly, and did not give me any trouble cancelling my order. Thank you for your help again, Kelsey! Eurotuning, go ahead and put that TCR muffler in the container coming from Germany and reach out to me. Maybe I'll make that purchase anway.”
Helpful Report
Posted 2 days ago
Tony, We are sorry to hear that you did not have a good experience with your purchase. The TCR mufflers are a bit challenging to get from Germany as you mentioned. We do our best to state this information on our site so our customers know before making the purchase. We also have a dedicated sales team that you can reach out to before you purchase to confirm availability or at least get an estimated lead time for the item. We are pleased to hear that Kelsey was great at assisting you. If you need anything else in the future please feel free to contact us!
Posted 1 day ago
HECTOR M
Verified Buyer
“So easy to search and select your parts. Everything that I have ordered so far have come before dateline and I have not had any issues. Really satisfied with the process and I will keep recommending and using Uro as my main site to order parts for ma bimmer.”
Helpful Report
Posted 2 days ago
David T
Verified Buyer
“These guys have never let me down with any of my purchases! They are fast shipping and most of their products are in stock for quick services. I will continue to use them for all my performance modification needs.”
UroTuning 5 star review on 23rd April 2024
Helpful Report
Posted 2 days ago
Forrester L
Verified Buyer
“Very good!”
Helpful Report
Posted 2 days ago
Tommy S
Verified Buyer
“Very good product”
Helpful Report
Posted 2 days ago
Micah J
Verified Buyer
“Never got iteam. Should be coming soonish...”
Helpful Report
Posted 3 days ago
David M
Verified Buyer
“Outstanding Design and was delivered fast.”
Helpful Report
Posted 4 days ago
Sultan N
Verified Buyer
“Great service, good prices, and fast shipping”
Helpful Report
Posted 5 days ago
Brady P
Verified Buyer
“Exhaust sounds great! Looks great! Very happy with my purchase!”
Helpful Report
Posted 5 days ago
Alex Z
Verified Buyer
“Bought the pack of 5 coil packs on a sale and couldn’t be happier, Car runs much smoother.”
UroTuning 5 star review on 19th April 2024
Helpful Report
Posted 5 days ago
Carson M
Verified Buyer
“Fitment is ok, lip is not full carbon”
Helpful Report
Posted 5 days ago
Jordan T
Verified Buyer
“Ive bought almost everything from this site on my 2015 bmw build and never had one issue with parts, customer service or quality. 10/10 recommend for all after market parts!”
UroTuning 5 star review on 19th April 2024
Helpful Report
Posted 5 days ago
Ryan R
Verified Buyer
“Urotuning is the place to go when you need anything euro car related. They're extremely knowledgeable in anything you need, and if they can't give you an answer, they know who can. Julian is an excellent salesman, and will get you what you need. 11/10 highly recommend you shop with these guys.”
Helpful Report
Posted 6 days ago
Faizon W
Verified Buyer
“Package came quicker than expected while having no issues using the website.”
Helpful Report
Posted 6 days ago
Alexander R
Verified Buyer
“Best company ever !!”
UroTuning 5 star review on 19th April 2024
Helpful Report
Posted 6 days ago
Adam D
Verified Buyer
“great service got to me very fast”
Helpful Report
Posted 6 days ago
Andres H
Verified Buyer
“Brutal customer experience ! You are the best guys, ultra fast shipping and everything arrive in excellent condition!”
UroTuning 5 star review on 19th April 2024
Helpful Report
Posted 6 days ago
Christian T
Verified Buyer
“Fitment does not work, products will not fit car!”
Helpful Report
Posted 6 days ago
UroTuning is rated 4.7 based on 13,540 reviews
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