ASOS US Reviews

3.0 Rating 5 Reviews
40 %
of reviewers recommend ASOS US
3.0
Based on 5 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email

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Anonymous
Anonymous  // 01/01/2019
comment porrerada1989
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Posted 1 year ago
I’ve only purchased from them twice and both times I’ve had to return it because of bad quality.
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Posted 1 year ago
Ordered a size 5 received a size 3 and 2 weeks later still waiting for a reply that is not a computer generated response. Hands down the worst customer care company I have dealt with. Would definitely never order or recommend anyone order from them shocking there absolute disregard for their customers I wouldn't even give them a 1 star but had to to write a review
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Posted 2 years ago
Everything. Don’t even deserve one star but I had to select something. I ordered a size 8 as per my order, account and invoice - TWICE NOW they have sent me a size 6????? I had to send the first lot back for a refund and whilst still out of pocket purchase another pair. Picked them up today and they have sent the wrong size AGAIN! I’m down $600 and their customer service, or lack there of, is a joke
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Posted 4 years ago
I’ve only purchased from them twice and both times I’ve had to return it because of bad quality. But I still love the esthetic they have I just wish the quality was better.
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Posted 5 years ago
ASOS US is rated 3.0 based on 5 reviews