US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the lipstick I received. I wasn’t able to use my welcome coupon and they stopped selling my favorite lipstick, glitter flip.”

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Posted 2 years ago

“I just wish u still made the Mermaid compact but I love the Purple pink”

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Posted 2 years ago

“Great customer service and even better products. Highest quality but low prices.”

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Posted 2 years ago

“I loved all the products I received!”

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Posted 2 years ago

“Products are amazing! Love them!❤️❤️”

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Posted 2 years ago

“Very fast shipping!!”

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Posted 2 years ago

“I like how it’s pigmented and changes colors.”

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Posted 2 years ago

“I got my Dewy stick in my Allure beauty box and loved it! So I ran out and had to get more! It's perfect for highlighting your cheek bones!”

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Posted 2 years ago

“Beautiful colors, I have lash extensions. This is a must liquid eyeshadow, it’s really the only make product I use . Quick swipe and your eyes pop.”

US Ciate London 5 star review on 11th April 2022

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Posted 2 years ago

“I bought the yellow mascara and I love it! It does need to go on pretty thick and gloopy to get the proper pop of color, but I've really loved wearing it.”

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Posted 2 years ago

“Love a lot of your products, but I REALLY love when ya'll have a sale! I have always received good service from you and I like your variety of products.”

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Posted 2 years ago

“Love everything I have ever ordered from Ciaté 🥰”

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Posted 2 years ago

“Great products!”

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Posted 2 years ago

“Hi- this was my first time ordering. I got my products in a reasonable time. I ordered 3 things and got a matte lipstick that when I opened it and saw the color, I didn’t care for it at all and it didn’t look like the picture at all. There was nothing on the site about return! I had to write to you inquiring about returning the lipstick and the response was only returnable if unopened! So I can’t return for not liking the product! That is a no return policy! I love your mascara but now will not order anything else because I’d be stuck with it. Too bad:(”

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Posted 2 years ago

“Order was on time!”

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Posted 2 years ago

“My favorite eyeshadow! Buttery soft and the shimmers really shine. Would highly recommend.”

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Posted 2 years ago

“Can’t wait for the coconut spray to finally come back.”

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Posted 2 years ago

“The usps and canada post messed up the order. As per them they delivered but we didnot recieved anything. Such a bad experience with shipping. Been trying to reach them but no satisfactory answer or solution by any of the individuals.”

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Posted 2 years ago

“Love the watermelon gel primer. Must have!”

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Posted 2 years ago

“I had received one of the Dewy Stix (Gleam) in a Fab Fit Fun delivery and may I say, I LOVE IT!! I use it on my cheeks, eyes and lips depending upon my mood. I noticed I was running out and went to your website to place another order. Accidentally chose Glow instead, but still love it. It is so smooth, creamy and blendable. I prefer the goldtone of Gleam, but Glow has become another fave as well. This will remain a staple in my bag-o-tricks.”

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Posted 2 years ago

US Ciate London is rated 4.1 based on 3,078 reviews