USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Monday Evening received my order the very next day, excellent service, bit miffed you have to pay for returns out of your own pocket, that's why I gave only 4* otherwise spot on, will order again if I definitely know the size I need.”

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Posted 3 years ago

“Order mini short uggs good service, got 20%off on offer, boots arrive well package & on time v happy”

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Posted 3 years ago

“Good selection of Brands at reasonable prices. Like the bonus special offers of course and delivery is good. All in all, very good.”

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Posted 3 years ago

“Good selection with excellent prices. Great delivery times.”

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Posted 3 years ago

“It is nice warm jacket.Very comfy”

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Posted 3 years ago

“Easy to order. Quick delivery. Perfect goods. I would definitely shop with USC again”

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Posted 3 years ago

“Great quality and fast delivery”

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Posted 3 years ago

“The huge package I ordered, ended up getting charged by DHL twice than expected, and shoes I ordered didn't fit the size (shame there's no 40 sizes commonly available on USC) so i'll be returning it (which was the main piece of interest in my big order) Other than that USC's great.”

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Posted 3 years ago

“It was the right price value for money”

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Posted 3 years ago

“I am very happy with the USC,nice clothes and nice prices, very kind staff and very helpful.But today I had a weird situation in the T-wells shop. So I bought on offer a T-shirt online but it wasn't the correct size for me , I went to the shop to change it for the correct size but they said to me that I need to pay the full price for the T-shirt .It was a bit weird because I just ask to change the size and nothing else.I don't know maybe I am wrong but I don't feel that was very fair . Thanks.”

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Posted 3 years ago

“easy to use site , easy to place a order and order arrived well packed , collection was fast no waiting around or cant find order problem , the click and collect charge is a bugger , thats what puts me off ordering , £5 thats ALOT ! iv given 4 out of 5 stars for the click and collect charges”

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Posted 3 years ago

“Can’t try anything in store (not Usc fault) ordered pair online fairly decent service, and that’s about it nothing special nothing bad just mediocre. Should be concentrating on store experience staff were friendly but not interested”

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Posted 3 years ago

“Paying express shipping, items arrived fast. All items were put in individual, but open, plastic bags and therefore when they arrived, most of them were already out of their package. Items are as described and true to size apart from some tops.”

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Posted 3 years ago

“ordered friday afternoon for next day delivery, came tuesday. if my calculations are correct, friday to tuesday is not next day.”

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Posted 3 years ago

“Hi. No issues product arrived as seen on your site. Delivery times much improved since i last used Usc about a year ago. I may become more regular shopper with usc 👍”

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Posted 3 years ago

“Items bought for birthday presents, website easy to navigate, goods delivered on time.”

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Posted 3 years ago

“Online shopping, good selection, service was great, delivery was quick, what more do you need !”

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Posted 3 years ago

“Excellent quality clothes and easy to order. Did pay for next day delivery but did not receive when stated. Will order again just not pay for next day service next time.”

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Posted 3 years ago

“Brilliant products, very reasonable prices and frequent sales - often times prices undercut online outlet stores for the brands themselves. Costs of delivery are notably steep and standard delivery often takes some time. This is made clear, however, and I have never had any items delivered late in the 1.5 years I've been shopping with USC.”

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Posted 3 years ago

“Could have given more of a heads up about what was happening with the parcel eg whether it has been shipped etc.”

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Posted 3 years ago

USC is rated 3.6 based on 37,486 reviews