USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Product promptly delivered. Met all expectations.”

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Posted 7 years ago

“Delivered on time with no fuss”

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Posted 7 years ago

“To be honest, I think the service is poor. I ordered the product on the 26th September which was over a week ago. I haven't had an email to say the product is ready to pick up. I find the service to be very slow in comparison to other places I shop. Can someone confirm when this will be ready? Please. Order number: USC40000050463066”

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Posted 7 years ago

“Items never arrived”

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Posted 7 years ago

“Absoultly disgusted still waiting for my order paid p&p said 4 to 5 days and still waiting not happy customer”

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Posted 7 years ago

“If you order your shoes from USC and send it to store so you get your £5 voucher. Don't bother. You only have a day to use it. If you don't pick it up from store the day it comes then, it's expired for the next day. They refuse to change it. Disappointing.”

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Posted 7 years ago

“Quick delivery, quality product, decent pricing”

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Posted 7 years ago

“That is crapiest online shopping i seen in my life now now 10 days since i have ordered one order for 26 items i have received only 18 items now its 11 days still not recived the other items or any refund that is terrible Where is my items where is the refund now????”

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Posted 7 years ago

“Dreadful experience. They cancelled half of the order between order and despatch. They then don’t allow you to cancel... so you are left with heavy delivery charges for half an order. Then when returning the full order you do not get postage refunded. Plus you pay for returns. To round it all off... they do not respond to a complaint email. I will avoid at all costs going forward. Like retail from the dark old days.”

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Posted 7 years ago

“Was really happy with my purchase , but would have liked free delivery especially after spending over £100”

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Posted 7 years ago

“paid 5 pounds delivery had to send back cost me 2.95 second class won't be ordering again”

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Posted 7 years ago

“Great company, great value would definitely recommend.”

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Posted 7 years ago

“Excellent service and delivery and happy with items😊”

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Posted 7 years ago

“Brilliant service, delivery etc. I purchased a lacoste jumper for a bday present and it was definitely value for money! Very pleased.”

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Posted 7 years ago

“Delivery was quick and easy kept imfomer all time, had to return item (hence the 4) return was easy refund took about 5 days. Had to pay to return however delivery cost was refunded.”

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Posted 7 years ago

“Left security tag on. Jokers”

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Posted 7 years ago

“Very good service - quick delivery. Boots are good condition and perfect fit - she loves them!”

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Posted 7 years ago

“Good price and quality”

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Posted 7 years ago

“Really easy ordering process and the items were delivered to my door siper quick. Would definitely recommend 👍”

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Posted 7 years ago

“Great postage, website out of use. Lots of dated brands though that nobody buys any more.”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews