US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.78

4.8 Rating 2,815 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,815 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr. Nobel went above and beyond to help me with my issue and made sure it was resolved thanks a lot”

Helpful Report

Posted 2 months ago

“I dont know what to say. I was on the line for more with Nobel for several hours trying to activate my two new lines. He was "AWESOME". Nobel was very knowledgeable and very patient with me. Nobel remedied the problem. I couldn't be happier.”

Helpful Report

Posted 2 months ago

“Wow, I am impressed with the excellence of Nobel's help this morning!!! I had several issues and he very kindly and calmly addressed each issue with competence and caring. It felt like a friend was helping me out bc he cared about resolving the issues but also was friendly. I had fun resolving my issue.....what!!? Fun solving my problem....if only all problems were fun to resolve!!!”

Helpful Report

Posted 3 months ago

“So clam and helpful”

Helpful Report

Posted 3 months ago

“Solid help from Nobel at US mobile when i had to change phones/SIM cards for work. been a customer for 3 years and would definitely recommend.”

Helpful Report

Posted 3 months ago

“Samir was so awesome. I could have asked for better customer service over the phone. Samir took the time to walk me through several troubleshooting methods to assist me with an issue where my iPhone would not connect to the wi-fi which led to a resolution of the problem. Not only did he take the time to help me, but he also advised me that when I performed the last step he suggested, our phone call would be disconnected so I would need to re-enter the wi-fi password and he would call me back which he did. Five stars across the board.”

Helpful Report

Posted 3 months ago

“𝚆𝚑𝚎𝚗 𝚑𝚒𝚛𝚒𝚗𝚐 𝚊 𝚑𝚊𝚌𝚔𝚎𝚛, 𝚘𝚗𝚎 𝚗𝚎𝚎𝚍𝚜 𝚝𝚘 𝚋𝚎 𝚎𝚡𝚝𝚛𝚎𝚖𝚎𝚕𝚢 𝚌𝚊𝚛𝚎𝚏𝚞𝚕, 𝚋𝚎𝚌𝚊𝚞𝚜𝚎 𝚝𝚑𝚎𝚛𝚎 𝚊𝚛𝚎 𝚕𝚘𝚝𝚜 𝚘𝚏 𝚑𝚊𝚌𝚔𝚎𝚛𝚜 𝚘𝚞𝚝 𝚝𝚑𝚎𝚛𝚎 𝚋𝚞𝚝 𝚘𝚗𝚕𝚢 𝚏𝚎𝚠 𝚊𝚛𝚎 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕𝚜 𝚊𝚗𝚍 𝚊𝚕𝚜𝚘 𝚕𝚎𝚐𝚒𝚝 𝚒𝚗 𝚝𝚑𝚎𝚒𝚛 𝚜𝚙𝚎𝚌𝚒𝚊𝚕𝚒𝚝𝚢. 𝙸 𝚐𝚘𝚝 𝚝𝚘 𝚔𝚗𝚘𝚠 𝚝𝚑𝚎 𝙽𝚒𝚝𝚛𝚘𝚌𝚛𝚊𝚌𝚔𝚑𝚞𝚋. , 𝚊 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚑𝚊𝚌𝚔 𝚝𝚎𝚊𝚖 𝚏𝚛𝚘𝚖 𝚊 𝚙𝚘𝚙-𝚞𝚙 𝚊𝚍, 𝚝𝚑𝚎𝚢 𝚠𝚎𝚛𝚎 𝚊𝚍𝚟𝚎𝚛𝚝𝚒𝚜𝚒𝚗𝚐 𝚝𝚑𝚊𝚝 𝚝𝚑𝚎𝚢 𝚌𝚘𝚞𝚕𝚍 𝚑𝚎𝚕𝚙 𝚞𝚙𝚐𝚛𝚊𝚍𝚎 𝚎𝚡𝚊𝚖 𝚐𝚛𝚊𝚍𝚎𝚜 𝚊𝚗𝚍 𝚝𝚑𝚒𝚜 𝚐𝚘𝚝 𝚖𝚢 𝚊𝚝𝚝𝚎𝚗𝚝𝚒𝚘𝚗 𝚋𝚎𝚌𝚊𝚞𝚜𝚎 𝙸 𝚗𝚎𝚎𝚍𝚎𝚍 𝚖𝚢 𝚐𝚛𝚊𝚍𝚎𝚜 𝚞𝚙𝚐𝚛𝚊𝚍𝚎𝚍 𝚊𝚝 𝚝𝚑𝚊𝚝 𝚝𝚒𝚖𝚎. 𝙸 𝚑𝚊𝚍 𝚝𝚘 𝚝𝚛𝚢 𝚝𝚑𝚎𝚖 𝚘𝚞𝚝, 𝚊𝚗𝚍 𝚏𝚘𝚛𝚝𝚞𝚗𝚊𝚝𝚎𝚕𝚢 𝚏𝚘𝚛 𝚖𝚎, 𝚝𝚑𝚎𝚢 𝚝𝚞𝚛𝚗𝚎𝚍 𝚘𝚞𝚝 𝚝𝚘 𝚋𝚎 𝚝𝚑𝚎 𝚜𝚘𝚕𝚞𝚝𝚒𝚘𝚗 𝚝𝚘 𝚖𝚢 𝚙𝚛𝚘𝚋𝚕𝚎𝚖 𝚊𝚝 𝚝𝚑𝚊𝚝 𝚝𝚒𝚖𝚎 𝚊𝚜 𝚗𝚘𝚋𝚘𝚍𝚢 𝚔𝚗𝚎𝚠 𝚝𝚑𝚊𝚝 𝚝𝚑𝚎 𝚜𝚌𝚑𝚘𝚘𝚕 𝚊𝚍𝚖𝚒𝚗 𝚜𝚎𝚛𝚟𝚎𝚛 𝚠𝚊𝚜 𝚋𝚛𝚎𝚊𝚌𝚑𝚎𝚍. 𝙽𝚘𝚠 𝚖𝚢 𝚜𝚌𝚑𝚘𝚘𝚕 𝚐𝚛𝚊𝚍𝚎𝚜 𝚊𝚛𝚎 𝚐𝚘𝚘𝚍 𝚊𝚗𝚍 𝙸 𝚊𝚖 𝚜𝚘 𝚐𝚕𝚊𝚍. 𝚃𝚑𝚎𝚢 𝚊𝚛𝚎 𝚒𝚗𝚍𝚎𝚎𝚍 𝚝𝚑𝚎 𝚘𝚗𝚕𝚢 𝚕𝚎𝚐𝚒𝚝 𝚑𝚊𝚌𝚔 𝚝𝚎𝚊𝚖 𝙸 𝚔𝚗𝚘𝚠 𝚏𝚘𝚛 𝚗𝚘𝚠, 𝚊𝚗𝚍 𝚝𝚑𝚎𝚢 𝚊𝚛𝚎 𝚟𝚎𝚛𝚢 𝚐𝚘𝚘𝚍 𝚊𝚝 𝚠𝚑𝚊𝚝 𝚝𝚑𝚎𝚢 𝚍𝚘. 𝙲𝚘𝚗𝚝𝚊𝚌𝚝: 𝙽𝚒𝚝𝚛𝚘𝚌𝚛𝚊𝚌𝚔𝚑𝚞𝚋 @ 𝚐𝚖𝚊𝚒𝚕 . 𝚌𝚘𝚖, 𝚒𝚏 𝚢𝚘𝚞 𝚗𝚎𝚎𝚍 𝚊𝚗𝚢 𝚑𝚊𝚌𝚔𝚒𝚗𝚐 𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜. 𝙸 𝚑𝚒𝚐𝚑𝚕𝚢 𝚛𝚎𝚌𝚘𝚖𝚖𝚎𝚗𝚍𝚎𝚍. 𝚆𝚠𝚠. 𝙽𝚒𝚝𝚛𝚘𝚌𝚛𝚊𝚌𝚔𝚑𝚞𝚋. 𝚌𝚘𝚖 +𝟷 𝟹𝟶𝟼-𝟹𝟹𝟹-𝟼𝟿𝟶𝟺 𝚘𝚗 𝚠𝚑𝚊𝚝𝚜𝚊𝚙𝚙.”

Helpful Report

Posted 3 months ago

“The on boarding experience was lovely. Now we shall see how their service is. I am trying the 30 day free trial to see if it works.”

Helpful Report

Posted 3 months ago

“I had great experience with US Mobile rep Nobel recently. He was very knowledgeable and thorough. Thank you Nobel.”

Helpful Report

Posted 3 months ago

“The Representative, Aizaz Khattak who assisted me thru several problems was just a very knowledgeable, nice and patient person. I felt bad taking so much of his time but he walked me thru all I needed to do to get activated. The excellent customer service was very much appreciated! 😊”

Helpful Report

Posted 3 months ago

“I am very happy with Nobel!!! He has really been helpful and very patient and I could really understand the things he was asking me to do. And he was reassuring that we would get my concerns answered. Great service!!!!”

Helpful Report

Posted 3 months ago

“My name is Bruce Ogilve and I would like to thank Nobel of customer service for manually setting up my wife's cellphone. He thoroughly went step by step with us and even saved us money, setting us up on a shared data account. Nobel was very knowledgeable, polite, kind and we can't thank him enough for all his help. We commented on his beautiful accent and found out he is from Islamabad, Pakistan. Nobel is a huge asset to US Mobile.”

Helpful Report

Posted 3 months ago

“Yes. My experience was very wonderful. My technology support representative was Nobel and he did a very good job.”

Helpful Report

Posted 3 months ago

“Alishba Arshad was so understanding and so helpful, she helped me just know everything would be ok. The customer service is really good and the price is reasonable also. I refer two my friends to US Mobile.”

Helpful Report

Posted 3 months ago

“He helped me out with a lot of patience He was great”

Helpful Report

Posted 3 months ago

“Shan has been absolutely amazing to sit by my entire case to help sort the issue I was facing with repeated follow ups and amazing customer service. I’d like to give Shan a solid 10 star if I could!”

Helpful Report

Posted 3 months ago

“Nobel with USMobile was great! He goes above and beyond to make sure that the technical issues are resolved and I and was happy at end the of the call. USMobile in general has the best customer service I have ever experienced and this interaction with Nobel was the best so far.”

Helpful Report

Posted 3 months ago

“I was on an earlier plan that I chose to upgrade. I called US Mobile to upgrade and had excellent customer service from my technical rep named Nobel. He was very patient, listened to my requirements and spoke of a couple plans that met our future needs. Once I decided which plan to upgrade to, he helped me make the changes and "walla", everything started working again and better. Customer service is excellent, the price is just right, and instant delivery to our phones happened immediately. I will continue recommending USMobile to all my friends as one of my friends recommended them to me.”

Helpful Report

Posted 3 months ago

“I have been with the company for about a month and so far, they have been outstanding.”

Helpful Report

Posted 3 months ago

“Many thanks to Nobel for great customer service.”

Helpful Report

Posted 3 months ago

US Mobile is rated 4.8 based on 2,815 reviews