UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,696 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,696 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

UTV Direct 5 star review on 19th March 2024

Anonymous

1128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found me a replacement part. Worked perfectly. Keep up the good work.”

Helpful Report

Posted 6 months ago

“It was all good”

Helpful Report

Posted 7 months ago

“Found all of the parts that I needed”

Helpful Report

Posted 7 months ago

“The service and the quality was okay but the directions the pictures and stuff are kind of dark and you couldn't see to really tell what was going on”

Helpful Report

Posted 7 months ago

“service was good”

Helpful Report

Posted 7 months ago

“Needs to be more specific on what each item fits.”

Helpful Report

Posted 7 months ago

“Everything was good. The rear bumper for my Can-am Commander looks good, order came in fast and it went on easy I'm happy with the whole think.”

Helpful Report

Posted 8 months ago

“Even though I have navigation problems in any website, I still managed to find my way around through utvdirect”

Helpful Report

Posted 8 months ago

“Sales person was very helpful, the tires I wanted were on back order but he helped me find a suitable replacement.”

Helpful Report

Posted 8 months ago

“Customer service is fine. Aftermarket mirrors were of poor quality.”

Helpful Report

Posted 8 months ago

“Please use a different shipping company as my order got stuck in Alabama for 9 days and took almost 3 weeks to receive after it shipped.”

Helpful Report

Posted 8 months ago

“We ordered the stretch cargo netting for our new CFMOTO. Haven’t installed it yet, but it’s definitely going to be its weight in gold”

Helpful Report

Posted 8 months ago

“The items we purchased and used were as described. No issues there…the hardware for the roof was a bit challenging, need a stronger hand. I would have given 5 stars if the return system were different. One item we purchased was not what we ended up needing. In attempts to return, the cost is half the item’s actual cost, not feasible at all! This item could be repackaged in a box half the size it was shipped in but then it wouldn’t be in the original packaging needed for the return. In addition to the $96 shipping charge, there’s the restocking fee. It’s unfortunate the return process makes it not beneficial to even return. Not sure I’ll order here again.”

Helpful Report

Posted 9 months ago

“Everything was smooth in the transition from one old mirror to two new side view mirrors. The directions maybe could have been a little xlearer but it was fine with a little thought put into it!”

Helpful Report

Posted 9 months ago

“I try to order from you guys all the time wish the system could save my vehicle information so i did not have to enter it all the time”

Helpful Report

Posted 10 months ago

“The UTV Direct website is easy to use.”

Helpful Report

Posted 10 months ago

“The website could be improved as far as ease of finding parts and equipment... "Amazon" is easier to search on! Your customer service techs are MOST HELPFUL!”

Helpful Report

Posted 10 months ago

“Utv was good. Product didn't have enough weatherstripping to go all the way around the windshield. Windshield seems to be really well built. Installation instructions for install were good but no wiring instructions which made it really difficult. Luckily I have wore many different stereos and other car assesories so I was able to figure it out. If you have not I wouldn't recommend buying.”

Helpful Report

Posted 11 months ago

“Product is well made and came with proper hardware although there was one bolt/nut missing. Instructions should have been more in depth and a phone # in case help is needed or missing parts needed.”

Helpful Report

Posted 11 months ago

“Need installation instructions sent withe the product”

Helpful Report

Posted 11 months ago

UTV Direct is rated 4.6 based on 5,696 reviews