UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,696 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,696 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 20th April 2024

Anonymous

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

1133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very happy with a scratched windshield and then customer service treating me like I’m blowing smoke! Won’t order from here again.”

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Posted 3 years ago

“The service was good, timely shipping was longer than anticipated and the product was ok but very flimsy. We ordered a soft top for a side by side and it makes tons of wind noise, needs a few more ways to tighten it down.”

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Posted 3 years ago

“Lots of choices fair pricing overall good experience”

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Posted 3 years ago

“Great product! I would give a 5 star rating but the product did not come packaged very well. 2 holes in the box, loose bolts and nuts, and no installation instructions. Shipment was very fast however.”

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Posted 3 years ago

“2 week delay in shipping could be improved.”

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Posted 3 years ago

“My orders arrived in a timely manner. The windshield I ordered fit my Polaris Ranger perfectly. I also ordered a rear view mirror. Unfortunately one do the screws in the bracket was put in cross threaded so when I pulled it out it ruined the threads in the bracket. I was able to make it work but it was bummer getting brand new mirror mirror that was kinda messed up.”

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Posted 3 years ago

“Only 3 stars......because I'm still waiting on the exhaust to get here.....plus my brother still has the rzr, which I've purchased from him. I'm pretty sure the product will kick ass!!! I haven't had a chance to review but whatever....thats why its 3 star yo”

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Posted 3 years ago

“2 days and no shipment info or delay info.”

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Posted 3 years ago

“I placed my order on 3/23, received order confirmation, and 2 weeks later, it says awaiting shipment. The fact it is still awaiting shipment is not the issue. I assume it is on back order, but I was never notified of such. Because I was not notified and assumed they would be coming soon, I did not try to find an alternative site to order from.”

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Posted 3 years ago

“It was decent. Kept back tracking me to the cart while I was trying to shop.”

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Posted 3 years ago

“I know the inferno heater is on B/O but you took my money and give no info what is happening. Pretty bad”

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Posted 3 years ago

“Website good. No instructions Whatsoever on the product!”

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Posted 3 years ago

“I purchased 4 items for my Polaris General 2 were back ordered and 2 were in stocks and would be shipped. If 2 items were shipped at the same time why did only 1 show up?”

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Posted 3 years ago

“Found what I was looking for but lack of communication after purchase. Will use again soon.”

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Posted 3 years ago

“I can’t give an answer. We have not received merchandise yet”

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Posted 3 years ago

“A pleasant experience”

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Posted 3 years ago

“Ordered and received a lift kit but no instructions.”

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Posted 3 years ago

“It was fairly easy to find what I wanted on the website. However, it was not so easy to determine a delivery date. I had to call 2 different salesman to get a projected delivery date. That date is still two weeks away, so we’ll see if I actually get the things ordered on the date promised.”

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Posted 3 years ago

“Still have not received”

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Posted 3 years ago

Hi Joe, The product you have on order is listed on the site as 1-2 weeks before shipment. If you have any questions you can always give us a call. Thank you!

Posted 3 years ago

“My first purchase from UTV Direct. 3 days after ordering I was told it was awaiting shipping. I checked 10 days later and told product is backordered and will be another two weeks at least. Kind of disappointing.”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 5,696 reviews