UTV Direct Reviews

4.6 Rating 5,629 Reviews
92 %
of reviewers recommend UTV Direct
4.6
Based on 5,629 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Customer service was very helpful in an exchange for the correct part.
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Posted 11 months ago
Super easy and would order from them again!!!
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Posted 11 months ago
Really good customer service. The wrong part I received was taken care of right. Thanks Bill. I will m buy from them again.
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Posted 11 months ago
Once I find what I want things go pretty good. Sometimes have difficulty with that. But, I have had minor issues with a couple of products and UTV Direct was EXCELLENT at getting my problems addressed quickly and effectively! Thank You.
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Posted 11 months ago
It didn't fit the best on my Rhino, but got by with it.
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Posted 1 year ago
Over all very satisfied with the website. I wish the site would store your utv so you don’t have to enter it every time you log in. Product I ordered was shipped fast.
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Posted 1 year ago
UTV was UTV was quick shipping got here perfect shape although I ordered the wrong part I guess I'll figure out a way to use it somewhere
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Posted 1 year ago
Overall I am pleased with the service that I received. However, one item that I ordered would not be available for several months. Turn around time receiving the rest of my order was very good! I’ll continue to do business with UTV Direct!
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Posted 1 year ago
I’ve been waiting for a reply asking if you give a first responder discount. Have not gotten reply yet! So you’re asking me for my review…where’s my answer? I’m looking to order more for my new machine and others offer a 10% off, how about your company? Thank You Brett
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Posted 1 year ago
Navigation worked fine. Prices were good. I received my order within the timeframe given. I have no complaints. I'll order from them again if/when they have more items available specific to the Honda Pioneer 1000-6. This is a new model so it will take some time for the aftermarket to catch up.
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Posted 1 year ago
Mirrors do not work on machine. Will be returning.
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Posted 1 year ago
shiped to wrong address. rubs on muffler when bed is tilted.
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Posted 1 year ago
We really like the doors on our 1000 ranger. Not a perfect fit, but we are real happy with them.
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Posted 1 year ago
Orders have always been good. Have not had to ship anything back until now,that was not good almost half of what product cost
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Posted 1 year ago
Good service. Only thing I struggle with is that many items were shipped from many locations to get my snowplow kit complete. I now have a pile of boxes in my shop that I "think" is the whole thing but am not sure. It would be nice to have an order list of where from and what the stuff is and an "we think you should have everything e-mail.
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Posted 1 year ago
Prices good and ordering was easy. Shipping was very prompt. My only gripe is that we ordered two windsheilds and they were removed from the original packaging and both jammed into one box resulting in minor scratches to the units(not in line of sight). I assume this was done to save UTV shipping cost.
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Posted 1 year ago
The windshield fit great and did not take long to put together.
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Posted 1 year ago
Good selection and prices. Eric in customer support was great in talking us through several installation difficulties.
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Posted 1 year ago
Very reasonable
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Posted 1 year ago
The front bumper was great fit on our side by side will order again had it in a day
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Posted 1 year ago
UTV Direct is rated 4.6 based on 5,629 reviews