UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,696 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,696 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 20th April 2024

Anonymous

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

1133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great company. looking to see whats new.”

Helpful Report

Posted 3 years ago

“The site could be easier to navigate. The description of items could have more detail. I had to open items only to find out they didn't fit my UTV even though the search said they would.”

Helpful Report

Posted 3 years ago

“Communication on shipment status very lacking. Received an email that the product had shipped 3days after receiving product. Was given the excuse that it was not us and given to assume it was the vendor or the virus. Even though I had called UTV directly ironically on the same day the product was delievered and was told I would be contacted later, on the status, which I foolish thought meant, that same day, since I had called mid morning. Otherwise I am happy with the doors but the install instructions were not very clear. Not an UTV's issue but the manufacture's.”

Helpful Report

Posted 3 years ago

“I tried to find a window for my side by side and you only offered two kinds it's a 2019 trail”

Helpful Report

Posted 3 years ago

“The item I ordered was not in stock and therefore I was told it was going to be a long wait for my order to process and be delivered! Still not delivered as of 1/18/21 !!!”

Helpful Report

Posted 3 years ago

“Ordered fender extension for my krx said that are back order tell end of month”

Helpful Report

Posted 3 years ago

“Still waiting on shipment”

Helpful Report

Posted 3 years ago

“I would’ve given an excellent, but due to no tracking number or current updates on the order made, I had to give what I did.”

Helpful Report

Posted 3 years ago

“I could not use the search bar to find the item I found off of the google page.”

Helpful Report

Posted 3 years ago

“Excellent help when I called in to order. Not so great when I had to return it.”

Helpful Report

Posted 3 years ago

“Our parts were delivered to our neighbors, good thing they are honest people and brought them over to us.”

Helpful Report

Posted 3 years ago

“Tires for UTV have been on Backorder for 2 months,. Still have not received them.”

Helpful Report

Posted 3 years ago

“The check us not complete clear and i was planning to buy a second item i did not see an option od continuing buying”

Helpful Report

Posted 3 years ago

“It takes to long to find the product you’re looking for. Also, the descriptions on your snow plows are difficult to understand because of the terms you use.”

Helpful Report

Posted 3 years ago

“I cannot give a review due to the product I ordered was on backorder which I knew before ordering.”

Helpful Report

Posted 3 years ago

“Shipping and receiving the products takes much longer than competing companies in your area and farther.”

Helpful Report

Posted 3 years ago

“I ordered a plow and a winch for a Polaris 900 side by side. Everything came, the winch was ordered for the 900. Everything fit, but the toggle switch was wrong, it was for the handlebars for a motorcyle. So, I had to ordered a dash switch that cost and extra $49.95. My order came to almost $1000. and everything was for a 900 UTV, except for the switch. That was the only thing that was not right.”

Helpful Report

Posted 3 years ago

“Have to be moderately committed to find what you want. In my case, JD is not an available make under seat covers, but if you put the model in it takes you to seat covers for John Deere.”

Helpful Report

Posted 3 years ago

“Just ok. That’s all I can say.”

Helpful Report

Posted 3 years ago

“The salesperson was very helpful but promised to send me an email with the breakdown of my purchase. That was yesterday, I still haven't received it”

Helpful Report

Posted 3 years ago

UTV Direct is rated 4.6 based on 5,696 reviews